[Resolved] Oyorooms — Big cheats - oyo rooms | |||||
This was the complaint i sent to oyorooms - but no reply: @riteshagar oyorooms are in a very sad state. Are you aware what happens in your flagship properties despite making 100 percent advance payment three days in advance. Before reaching, i called the so called customer assistance captain - i told him i was coming with my wife and reaching at 12 am. I asked him if everything was in place? He assured me that everything was in place and perfect. I want you to check the whole story behind booking no. Toxu3271. Of course, your team would try to mislead you with their own false account of the situation. Let them tell you all the lies first. Then i will give you all the records and proofs. It was an ordeal for me and my wife. Yes, i admit, my language became very harsh after being kept on hold for hours and after a checkin refusal - but i think this was natural for any human being. I am 51 years old and i have never had a worse experience all my 51 years of life. I did not know oyorooms was so casual about their business. It was hell actually. Stranded on the road upto 3 am. Hell!! Was this information helpful? | |||||
Jun 27, 2017 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support May 26, 2017 OYO Rooms Customer Care's response Hi Guest, We're extremely sorry to know that you had a bad experience with us. This is not what we want our guests to go through. We believe our team got in touch with you regarding this and we discussed your concern. We have taken the necessary actions here and we assure that nothing of this sort is repeated. Team OYO | |||||
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