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Oyorooms — Delay in refund of Cancelled Hotel Booking

Website:www.oyorooms.com

I booked a hotel through OYOROOMS for 3 days dated 12th, 13th and 14th April 2023 and for that I made payment through ICICI credit card of Rs 2588 with reference number [protected] on 9.04.2023 with Booking ID -L4PH3605.

Because the rooms were dirty, I asked hotel to cancel the booking. The hotel cancelled the booking on 12.04.2023 and drop mail to me by [protected]@oyorooms.com and said that money will be reversed in within 7-14 days. The maximum time of 14 days have passed but they have not refunded the money.
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Comments

Hey Robin, we regret the inconvenience caused to you. We did not mean to disappoint you. Our concerned team will look into the matter and get back to you asap. ~Team OYO
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Hey, as per our records, our team has shared the resolution with you and your complaint stands resolved. Please do write us back for any further assistance. ~Team OYO
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