[Resolved] Oyorooms — Refund of oyo rupee to bank account

[Resolved] Oyorooms — Refund of oyo rupee to bank account

H hemantagrawal Dec 29, 2022 Jan 12, 2023 This thread was updated on Jan 12, 2023

I had a booking in oyo which got cancelled and oyo refunded as oyo rupee which I cant use. I want the money in my bank account. Booking ID: OCYZ8908 Amount: 4538/- Rupees Was this information helpful? No (0) Yes (0)
Jan 12, 2023 Complaint marked as Resolved Looks like Oyo do not have any policy, the only policy is to acquire customer money by all the scams including lying about hotel price while booking, not refunding after wrong booking, putting money as Oyo rupee without customer consent. However I have got my money refunded from Oyo rupee to back to my bank account. Thanks to the consumer forum site https://consumerhelpline.gov.in Closing this complaint here. They mailed and took bank details and transferred the OYO RUPEE to my bank account. OYO Rooms customer support has been notified about the posted complaint.
2 Comments	Share
Submit Close

Related OYO Rooms reviews

View all 6582 OYO Rooms Reviews

Comments

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Dec 29, 2022

Verified Support

Hi Hemant, the amount is transferred to your Oyo rupee account because you selected this option. The app gives you 2 options to choose from, one is in your original source which takes 7-14 working days for the amount to be credited to your account and another is an Oyo rupee wallet which is an instant credit to your wallet. We would like to inform you that once the money is credited to the Oyo rupee, it can not be reversed to the original payment source. Though you can use the entire amount in your next booking with us .~Team OYO

hemantagrawal's [Complaint's author] reply, Jan 1, 2023

First of all thanks for responding as your customer care number is impossible to talk regarding any post booking issues.
About the concern, first of all while cancelling the booking didn't saw the option to get the money in bank else would have choosen that only.
Secondly I'm closing my account so do not wish to use Oyo services. So it would be great if you could transfer the money back to my bank account then I can start with account closing process.
I hope you understand and help in the same.

hemantagrawal

Jan 12, 2023

Looks like Oyo do not have any policy, the only policy is to acquire customer money by all the scams including lying about hotel price while booking, not refunding after wrong booking, putting money as Oyo rupee without customer consent.
However I have got my money refunded from Oyo rupee to back to my bank account.

Thanks to the consumer forum site
https://consumerhelpline.gov.in

Closing this complaint here.