[Resolved] Oyorooms — Rooms not confirmed

1sampath1

from Hyderabad, Telangana

Address:	500076
Website:	www.oyorooms.com

Hi i am sampath from hyderabad. I have book a hotel room from oyorooms.com near KPHB hyderbad. I got a confirmed message from the oyorooms.When i checked with the hotel management my rooms was not confirmed in that hotel i have made no of calls to oyo customer care but it was waste.They made wait on call or they say we get back to you in half an hour, but i didn't got any call from them.Check the below link of compliant

https://screenshot.googleplex.com/jNrPgfwm7O9

Please avoid oyorooms.com

+3 photos

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Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

OYO Rooms Customer Care's response Dear Sampath, We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. Our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience. Team OYO