Pacenet Meghbela Broadband [PMPL] Complaints & Reviews

Hi team,

This is quite a major concern now, since lockdown most of our locality people are working from home and its really the worst connection.

Now the question arise why not shifting to some other line, however due to the local cable operator no other line can come in this locality.

We have raised several complaints however no one has given any priority now the connection is total down and...

As i stated above my operator name santra cable network, sheakhala, hooghly, does not provide necessary items that they promising while taking a new connection, they provide only cat5 wire while pledging for web c cable and an onu router to me. My user name sumon_scn3. They did not have any brochure regarding their new connection rate and refused to provide any cash receipt either for a new connection or renew one.
Kindly take necessary...

Very much disappointed as the internet connection is very poor. Using itf or last 5days, but every day i suffered down internet. I'd never recommend anyone to use meghbela broadband anymore...

Since the 20th of may, there have been total disruption in the service of the broadband at the bakultala, circle hut kalibari location. I understand there was a cyclone and the connection had been broken due to that. However, there have been no acknowledgment from the local service provider regarding the same neither from the company about the loss of the connection or any progress of when it shall be resolved. I am a working person, right...

I am from west bengal siuri. Sir i use this internet from past two months. First i feel great when i get 40 - 50 ping in my pubg game play. After 2 or 3 weeks the ping is so high and some times are server disconnect on my game. And i not play my game. Download speed is ok. But when i playing games then ping is too high like 500-900..
Please fix this...

I've been a user of pmpl since 2017. The services were really good back then. However, recently there has been internet issues prevailing during day time. I tried contacting the local provider but he had no solution. The details of my user id and number are attached in the photo below. I pay ₹470 per month just to use my phone data during the day. While i'm typing this complaint, there's no internet. Your service quality is degrading and...

Please fix the ping issue we r facing it's was good for few day now it's same as before worst the spike ar worst can't even play fix your net or I might change to a new provider...

I've been using pmpl broadband connection since 10 days by now within these 10 days i'm unable to use internet more than 3 days. From 9th october 2019 to 10 october 2019 no internet. I've called more than 100 times to their toll-free number but didn't get any strong resolution. Such a poor solution team. And also whenever i call to their toll-free it says busy. Maybe after trying an hour continuously it'll get connected and then the'll say...

Ok so i ll be as brief as i can i am living in durgapur bzone shovapur 83 the cable network here is absolute horse crap... Last 3 monts they ignored my constant complaina saying my router was faulty... After i changed my router the same problem goes on everytime it rains the network just disappears its every week i have to call them and complain unless recently the cable provider stopped picking up my calls and the reason being him using...

The broadband is leaving the connection many times a day... Restarting the router is not helpfull. Internet is not working properly and the broadband is getting disconnected during emergency situations. It may happen that in an emergency situation the broadband is leaving the connecion letting the valuable data getting lost. Kindly look into the matter and do the needfull....

My id is sushant_mb. My internet connection gets off at around 10.15 pm. This has happened two times. At that time if i try to connect at phone no[protected] i find the number as always busy. Another number available with me is[protected] which nobody picks up. The number [protected] also i found that nobody picked up.in the morning the connection is restored.

Today i was lucky to get one person of pmpl to talk to in...

Dear sir,
I am a customer of pacenet meghbela broadband [pmpl] (My user id: ajay_sanu). After net pack recharged the unlimited internet pack (30mbps rs. 590/- per month). I can not use the benefit of this pack in every day / every moments for lower than lower or poor internet download or upload speed. I informed to customer help line[protected] day by day but this problem solved temporarily for some moments. The problem is going...

Net is very very very slow since 10 days, not surffing any page. Kindly reform me as ur reliabale customer... I am from belgharia; north 24 pargwana. And it is very necious to me to use internet for my daily work... I called your company many times but no responce from there. If it will go continuely then i will leave the internet line recently. Hope u will do the needfull as soon as possible......

To the concerned authority,
I work near nal stop and is a resident of pimpri area. I need to be at my office atleast by 10am. I wait at the bus stop at 8:30 and get my bus at 8:45am.
I have always noticed that the buses that connect between nigdi and kothrud depot and back are always in a very bad condition. The condition is so pathetic that we put our lives on risk while traveling in those buses. So everyday it breaks down...

Dear sir,
I am sudipta new customer in your pmpl broadband. My plan name is spice jet (6mbps). But after 6oct night my speed run just 3-4.25mbps. I contact your customer care more then more time but your excutive say that surver is update now and the new plan will be start in pmpl after 1nov, but no improved now. What is this sir??? What is your services??? Really i use broadband??? This is your speed???
Please help me now...

I spoke to your staff - Saheb Ghosh, he called me from +91-[protected] since I had raised a complaint for my connectivity issue. Saheb Ghosh called me and without understanding what I was saying started being rude and unprofessional. See I am not availing your services for free, I pay Rs. 650 every month. And I don't pay you this money for your rude behavior. I have more option in my locality wherein I can get ISP and I am going to churn out...

The most third class service provider, i ever came across. I have used alliance, wishnet during my days in kolkata which was great. Plus the customer service representatives of pmpl acts like the know it all and we customer are donkey.

I use 2mbps plan. I just have a router and a phone, i play world of tanks blitz its a server based game with fps and pings.
During early days of conection my game ping is 70-100 which is...

We gamers of durgapur use pmpl hoping to get interruption free internet connection, but what we get are huge lag spikes, constant pings of around 180-300. I have personally never got ping lower than 165. Regions like delhi and hydrabad get aroung 60 ping on the same game and same server! The people here want to switch to alliance broadband services, but the local pmpl distributors are not allowing alliance inside the township. My point is...

I am a customer of pmpl. I ring several time on your customer care no which is display in your website but ring. It is either switch off or not reachable. Where i call when faceing problem in night or day? It is disturbing to local person in night. It is feeling from my end to distrub him in night or on holyday. Please provide your genuine no for solve the problem....

I have lived in many cities in India and so i have experiences with several internet connection. And after comparing with the rest of India this PMPL of Kolkata has given me nightmares. These frauds sells 512kbps for 500 a month and 1mbps for 1000.

their plans are time machine taking me to the past. Currently all my friends in different cities have connection speed over 60mbps within the price of 1200 a month. Question is why...