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Pacenet Meghbela Broadband [PMPL] Complaints & Reviews

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Last updated Sep 20, 2023
Complaints 71
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Pacenet Meghbela Broadband [PMPL]
Customer Service Contacts

Pacenet Meghbela Broadband [PMPL] Phone Numbers

Phone
+91 33 4029 1111
58
39
Fax
+91 33 2290 0163

Pacenet Meghbela Broadband [PMPL] Website

Pacenet Meghbela Broadband [PMPL] Head Office Address

Saket Building, 2, Ho-chi-minh Sarani, 2nd Floor, Suite No. 2C
Kolkata
Kolkata District
West Bengal
India
700071

Pacenet Meghbela Broadband [PMPL] reviews & complaints page 3

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M
Mitra_Tisha
from Mumbai, Maharashtra
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Unable to access

Address:Burdwan, West Bengal, 713304

Hi
I am unable to access the broadband services while I am paying for it each n every month but hardly I can use it for maximum 10 days in one month . . Also getting very poor connection for last 3 days, am from asansol nd local pmpl operator always says he is looking after. ..but there is no solution... is the server always be going down? Really very upset with ur services. ...I can't get any access in urgent...my work has been hampering...
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Sandipan Bhowmick
from Kolkata, West Bengal
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Internet is not working

Address:711203

Net is very very very slow since 4 days, not surffing any page. kindly reform me as ur reliabale customer... i am from liluah, howrah and it is very necious to me to use internet for my daily work... i called your company many times but no responce from there. if it will go continuely then i will leave the internet line tomorrow. hope u will do the needfull as soon asw possible...
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Pritinigam
from Indore, Madhya Pradesh
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Broadband connectivity

Address:Vadodara, Gujarat

We have taken broadband connection of pacenet internet service provider at m k amin arts & science college and college of commerce, padra, a constituent college of the ms university of baroda. they have charged payment for full year & services stopped before 4 months to complete a year, no response for restoring the connectivity. now neither they are listening complaint nor ready to refund money. we will move to consumer forum soon. contact...
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Address:Kolkata, West Bengal, 700109

While using wifi i am unable to update google play store applications and youtube is also not opening. There are some of my neighbors who are using the same connection and they are also facing the issue. Though other websites are opening but anything related to google is not working.

My user id is abhinav_scc and the registered mobile no. is [protected].

My neighbors user id is aritra_scc and the registered mobile...
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G
gourav bhaduri
from Kolkata, West Bengal
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Megh bela

The service is pathetic. once or twice a week is the service good. else everyday the speed is pathetic. forget about smooth buffering, a simple page does not load. and there are days when simply there is no connection. The customer care is even worse. its just a eye wash. no one ever takes the call...and its named 24*7.

i do not understand what i am paying for. ..if i do not receive a call back, this complain is going next...
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Ratul Modak
from Kolkata, West Bengal
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Having speed issues

Address:North 24 Parganas, West Bengal, 743193

I have taken PMPL broadband connection few days ago. I've heard that PMPL is one of the best ISPs available in market. But after taking their seivices, it seems like GPRS is much better than it. So low download speed, even in torrent sites. My pack is Rs 460 unlimited plan. It's really very mush disappointing. Even those small websites take a lot of time....
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S
Sarthak Ghosh
from Baduria, West Bengal
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Very poor quality of service

Address:Kolkata, West Bengal, 700126

I have been using PMPL service for more than 1.5 yr and have been suffering this prb for quite sometime.Even when i complained my LCO about the issue they always say they took measure but there is no result, then i complain our ISP (PMPL) which they seem to take likely and delay the matter with irrelevant reply.

I have spent hundreds and hundreds to call them and they never seem to be bothered about it.They never maintain their...
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Dibyendu Dutta99
from Kolkata, West Bengal
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Regarding mismanaged of pmpl customer support and pmpl connection

Address:Bankura, West Bengal, 722101
Website:PMPL Broadband Service

P. M. P. L. Broadband and its peering service is total in dark. They doing nothing but misbehave the customer faith. I hope they make some fund for them, they doing lots more profit by unauthorized controlling the speed and download limit, without permission of customers and bb plan.
Hope they need to protect by consumer forum act under govt. Norms other than just cut the line down from your home. There is no other way to stop them.br...
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R
rk12091
from Chittaranjan, West Bengal
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No service at night

Address:Kolkata, West Bengal

Dear Sir / Madam, Me Ritesh Kumar Mondal, a broadband user of company named PMPL BROADBAND PVT.LTD. bearing user name ritesh_frc beg to inform you that there is no any service at night 10 pm to 8 am since last more than 20 days and have complaint your customer care service over phone number - [protected]. But there is no any solution till today. please take necessary steps for solve the problems. (N.B. :- I have loss a huge amount...
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Subhankar Tukai
from Madanpur, West Bengal
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Internet service

Address:Howrah, West Bengal, 711201
Website:PMPL

Very poor service provided by local internet dealer. They take the charge in the first date of month and then don't take any action when the Internet connection fails.No option to take another local net connection.Frankly speaking it's damaged the reliability of PMPL net..so plz do step for this..I think a possitive reply I will get from you ....
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deepa_nlcn
from Patrasaer, West Bengal
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Not getting connection from morning today

In spite of having lodge complain for not getting connection from morning today no reply came back from Help Line. And very serious issue is that they never provide complain request no to us. My user id is mondal_nlcn Name-Dipankar Mondal locatin- Jiban Mondal Hat, Joynagar, South 24 Parganas...
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R
roy2015
from Kolkata, West Bengal
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Nighttime low speed

Address:Kolkata, West Bengal

Friends I Arup Roy at Haridevpur taking high package 6 MBps but when every 8 pm the speed go down to 1 mbps or less, so many times i complain to PMPL and local operator but they can't find the problem last three month...never take PMPL high packages...
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I
Internet Point
from Kolkata, West Bengal
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For Speed & Timeout connection...

I have problem with my connection and that is speed is very low whereas with same package others are working smoothly. I have called them a no of times and each time they are saying "we are taking your complain and we are checking..." just up to this. No further progress. Each time they are doing this . And an other problem is every time when I doing argent work in my pc I ping my connection and then got request time out... Right now...
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K
KARAN MEHROTRA
from Kolkata, West Bengal
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Multiple Sites Not Opening

Address:Kolkata, West Bengal

Dear Sir/Madam, Its been two days since I have lodged complain and no proper resolution has been provided yet your technical department in-efficient and lack the expertise which is expected of the. There are multiple sites that are not opening in my PC. I have spent a lot of time explaining the same to Amir, Ashish, Abhijet, Surrender..ETC ETC neither I have been given a complain ID no or docket no. regarding this problem, nor a proper...
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Sandip Thakur
from Angamali, Kerala
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Ping loss and High ms

Address:Kolkata, West Bengal

Respected Sir, I Sandip Thakur user of PMPL Broadband from Kolkata. We use to play online gamers like CS:GO and cod4 so we need stable connection for that but my connection is unstable, ping loss, disconnect while playing or serfing internet....
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Shri Prabir Nandi
from Ludhiana, Punjab
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Request timeout

Respected Sir, I Prabir Nandi, i have a PMPL Broadband user id (prabir_actn). This to inform you that I am not satisfy with your service. Because most of the day your connection is gone for some time and for resolve it it took long time and day of 22.04.2015 Internet link fail. Till date ping is Request timeout. I call [protected] maney time & all so call local opareter Mr. Asis Nandi and Mr Raju, but my problem not solved. Please take...
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Tiklu
from Bankura, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About my plan

Address:Bankura, West Bengal

What a disappointing situation, , in oct i am in Jet Silver Economy plan . and pmpl change my plan to jet classic without infromming me. what`s going on, , if the pmpl unit thinks that the user are just like kid, , they are totally wrong .. And the money, without any recipt they took 620₹ per month .. In their site the plan are cost Jet Silver Economy///512 Kbps//550/- Jet Classic ///256 Kbps////400/-...
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Sukanta Besra
from Chittaranjan, West Bengal
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ping problem

Address:Bankura, West Bengal

my name is sukanta besra.i got problem on gaming ping.at 1st its gives 60-75 on malayasian server (counter strike online).but last 2 month its gives me 250-350.i call 10-12 time in castomar care but they didnot help still.worst broadband forever....
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Roul Arijit
from Delhi, Delhi
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Low Bandwidth

Address:Purba Medinipur, West Bengal

Today I take a connection from PMPL Broadband (user name - ar_bs), Haldia_Jet Silver Economy, they committed to give 512 kbps. But their bandwidth is not even close to 150 kbps, worst customer support, I have called their number 7 -8 times and only got them once and their reply is very unprofessional. I am a renowned webmaster in different forums using Internet for more than 10 years, now they telling me I don't know hot to calculate the...
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maityraj004
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not interested to attend the call log by the customer care

I have logged call several times in the no. Of ''[protected]'', but phone was ringing no body like to receive the call as well as to solve the problem. I asked dealer also, he replied this is not my fault, you have to ask customer care.Thats why i am complaining in this forum.
I hope it will be solved.
Thanks....
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