Pacenet Meghbela Broadband [PMPL] — internet connection

Address:

Kolkata, West Bengal, 700005

My id is sushant_mb. My internet connection gets off at around 10.15 pm. This has happened two times. At that time if i try to connect at phone no[protected] i find the number as always busy. Another number available with me is[protected] which nobody picks up. The number [protected] also i found that nobody picked up.in the morning the connection is restored.

Today i was lucky to get one person of pmpl to talk to in morning. He told me to phone at night time only when my connection gets off. I repeatedly told him that at that time yours lines remain busy but he did not listen to me. I have recordings of whole conversation.

I think pmpl is not a professional company. Their complaint redress system is horrible. It is advisable to go for another service provider. Similar incident has happened 6 months back when i had hard time get the internet connection stable.

Pmpl must provide some complaint ticketing system which i don't find. Their dependence on telephones is pathetic.