Pacenet Meghbela Broadband [PMPL] — internet connection very poor, local service providers fool us

Address:

West Jagtala, Maheshtala, 24 Pargan, Pin 700141

This is complaint against local internet services provider, due to amphan strom they won't be available internet connection more then 14 to 15 days, but time to time they are sending the sms of expiry due date, every month. Otherwise your internet connections has been discontinued. Any its there logics.
Here i seem some technically disrupted has been made during smooth internet connections, they were changing some technically configuration settings may be mac address that seem your running modem or routers is not working properly. And they're push enforcing to sales there router then its working properly.
If you can not do this then you will not get perfect services form them.
I have requested many times to pmpl [protected] numbers nobody pickup the phone and now every time engaged.
My request is stopped being fooled local people.