Pacenet Meghbela Broadband [PMPL] — misleading & taking extra money to provide services

Address:

Sheakhala, Hooghly, West Bengal

As i stated above my operator name santra cable network, sheakhala, hooghly, does not provide necessary items that they promising while taking a new connection, they provide only cat5 wire while pledging for web c cable and an onu router to me. My user name sumon_scn3. They did not have any brochure regarding their new connection rate and refused to provide any cash receipt either for a new connection or renew one.
Kindly take necessary action regarding this matter asap.