Pacenet Meghbela Broadband [PMPL] — My personal information is used by meghbela

Hello team,

I don't have an account with meghbala but I am getting text to recharge the meghbala broadband.
I called their customers care but they did not help. They however confirmed that this account has my name and my contact number and it is an active user and they can not deactivate it.

This is a compliance issue as PMPL is using my personal information and providing services to someone else.

Let me know if you need any more information from me.

Below is the text I received from PMPL

Dear Meghbela Broadband Customer Your account will be expired on 10 Mar 2023.Please Call for renewal or Recharge Online login -https://mypage.meghbelabroadband.in/ Thank you.

Reg
Subhadip Roy
Was this information helpful?
No (0)
Yes (0)
Pacenet Meghbela Broadband [PMPL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Please select a Ministry/Department/State Government => Telecommunication

=> select main category broadband related

=> if no isp found in service provider list. change main category to others

=> Description

=> security code

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pacenet Meghbela Broadband [PMPL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    71
    Pending
    0
    Resolved
    9
    Pacenet Meghbela Broadband [PMPL] Phone
    +91 33 4029 1111
    Pacenet Meghbela Broadband [PMPL] Address
    Saket Building, 2, Ho-chi-minh Sarani, 2nd Floor, Suite No. 2C, Kolkata, West Bengal, India - 700071
    View all Pacenet Meghbela Broadband [PMPL] contact information