Pacenet Meghbela Broadband [PMPL] — Poor speed and very poor connectivity with worst customer service

Address:700124
Website:www.pmplbroadband.com

I have lived in many cities in India and so i have experiences with several internet connection. And after comparing with the rest of India this PMPL of Kolkata has given me nightmares. These frauds sells 512kbps for 500 a month and 1mbps for 1000.

their plans are time machine taking me to the past. Currently all my friends in different cities have connection speed over 60mbps within the price of 1200 a month. Question is why cant PMPL improve their connection with fibre optics and new plans with better connectivity. They have very fluctuating pings and very frequent time out and I am sure many will not understand what it is. Go to run type "ping (your dns address) (space) -t" and see it yourself how often you get to see request timeout msg in between the pings.

Above all they have the worst customer service ever. Representatives barely know anything about how does a router work or what is the term called "lag" or "packet data loss"
I am doomed as my area has no other ISPs but my advice if you have different options please go for anything else and never even think of PMPL.
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I am facing issue from 10th july .No response and neither any Engineer visits in my house.Each and every time ms is droping . Very poor Network.Unable to use it.whenever i complaining about it after 12 hours they sent me a text that your issue has been resolved.They are closing my Ticket with out any information.

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    Pacenet Meghbela Broadband [PMPL] Phone
    +91 33 4029 1111
    Pacenet Meghbela Broadband [PMPL] Address
    Saket Building, 2, Ho-chi-minh Sarani, 2nd Floor, Suite No. 2C, Kolkata, West Bengal, India - 700071
    View all Pacenet Meghbela Broadband [PMPL] contact information