Pacenet Meghbela Broadband [PMPL] — unable to use internet

Address:

Sonarpur, kamrabad, Ahutitala, Near shiv mandir., South 24 Parganas, West Bengal, 700150

I've been using pmpl broadband connection since 10 days by now within these 10 days i'm unable to use internet more than 3 days. From 9th october 2019 to 10 october 2019 no internet. I've called more than 100 times to their toll-free number but didn't get any strong resolution. Such a poor solution team. And also whenever i call to their toll-free it says busy. Maybe after trying an hour continuously it'll get connected and then the'll say they'll be looking into it, but they never do.