[Resolved] Pai International — Air conditioner service charges as PAI showcased and as charged in actual

Moumita Mandal

from Delhi, Delhi

Address:

560077

Hi Team, I purchased an A/C from Pai international, Kalyanagar Bangalore and yesterday it got installed as per service request raised by Pai and Samsung guys installed it. The rates as quoted by PAI while selling the product for additional components doesn't match what Samsung charged me, so finally I ended up spending Rs 3500+ other expenses for white cement etc. If Samsung is not in sync with PAI where there products are sold, why don't you guys speak amongst and advice PAI not to claim that the charges are going to be such and such. Really unhappy with Samsung and PAI both. I called PAI kalyanagar branch multiple times but the moment I start speaking on the issue, they hanged up the call, Is this PAI customer service when I need help urgently? All your responsibilities are over since you have got your payment for the product? Call me i[censored] want to understand more.Attached bills for your reference.

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Aug 6, 2021

Complaint marked as Resolved

Verified Support

Dec 18, 2020

Pai international Electronics Customer Care's response Hi,

We regret for such inconvenience caused, we have shared the feedback to our concerned team to attend all complaints on priority with no further delay.

We look forward to assist you better in future and retain you as a loyal customer of PAI kindly accept our apologies for inconvenience caused

For any quires you may reach us on[protected] also you may whats app on [protected]

Verified Support

Dec 28, 2020

Pai international Electronics Customer Care's response Hi,

Greetings from Pai International!

We regret for the inconvenience caused and we are very sorry with your shopping experience. Once again, we apologize on inconvenience caused . We will continue to do everything we can to speed up and improve our customer services.

We request you to mark this complaint as resolved, you may reach us on[protected] for any quires also whatsapp us on [protected]. We will be happy to assist you.

Verified Support

Jan 12, 2021

Pai international Electronics Customer Care's response Dear Customer,

Greetings from Pai International.

I believe the issue is resolved. We request you to mark this complaint as resolved, you may reach us on[protected] for any quires also whatsapp us on [protected]. We will be happy to assist you.

Regards,
Pai International Ltd