[Resolved] Pai International — Cheating by pai on installation of tv.

MANIKANDAN SN

from Bengaluru, Karnataka

Address:	560036
Website:	paiinternational.in

We bought a 47 inch Toshiba TV for Rs.60, 000 on[protected]. We paid Rs.800 for extended warranty. Now the TV is under repair and we approached Pai and Toshiba Customer Care but both are saying that "We are not responsible. Toshiba said that "We did not install your TV, Pai has sent third-party for installation and extended warranty not updated in our system." We contacted Mr. Syed (the person who installed our TV) (phone number: +91 [protected]) and he said that "I have taken the amount for extended warranty and the same was handed over to Pai International. So, please contact them." Everyone said that contact Pai, contact Toshiba, contact Installed Person, etc. Nobody is responding properly. Please intervene and resolve our problem or please guide us way forward.

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Aug 7, 2021

Complaint marked as Resolved

Verified Support

Dec 18, 2020

Pai international Electronics Customer Care's response Hi,

We regret for such inconvenience caused, we look forward to assist you better in future and retain you as a loyal customer of PAI kindly accept our apologies for inconvenience caused.

We are committed to give you the best Customer service Experience.

For any quires you may reach us on[protected] also you may whats app on [protected]

Verified Support

Dec 28, 2020

Pai international Electronics Customer Care's response Dear Customer,

Greetings from Pai International.

We believe that this complaint has been addressed & resolved. We look forward to assist you better in future and retain you as a loyal customer of PAI.

Now that the complaint is resolved we request you to “Mark Complaint as Resolved " in the consumer complaint forum by clicking on “My Complaints” section & mark resolved.

This will further help us to serve our loyal customer better in addressing the issue faster. Also write us on [protected]@paicrm.in or call us on[protected].

Regards,
Pai International Ltd

Verified Support

Jan 12, 2021

Pai international Electronics Customer Care's response Dear Customer,

Greetings from Pai International.

I believe the product is working fine. We request you to mark this complaint as resolved, you may reach us on[protected] for any quires also whatsapp us on [protected]. We will be happy to assist you.

Regards,
Pai International Ltd