Pai International — non cooperative attitude

Address:

Hyderabad, Andhra Pradesh

Sir

I enquired for purchase of samsung tv of 55 inches led model costing rs 89900 on 23/1/18 with mr rehman ur agent in pai showroom at karmanghat showroom hyderabad. He said it will take 2 to 3 days for clearing chq including dd or banker chequers. So we deposited chq on 23/1/18 at 7.30 pm and recd receipt. But to my surprise chq was not deposited by u in your bank on 24 th as the chq was not debited to my account on 25.1.17. So ur people have denied delivery of tv to me. Mr prasad the showroom manager or mr viswanath acct manager have not understood the rationale of customer importance as i told that i am working in government bank as an executive and i have shown my balance in the account. I can not take risk of bouncing chq even then ur people have not understood and insulted me by not delivering tv which is gross negligence o[censored]r staff or ur bank. I request u to look into the matter and provide me the details of chq deposit with ur bank ie date of receipt by bank officials and not by ur staff.
Hope u will review ur policy to customer satisfaction and show helping nature in future.

V sri hari
Karmanghat
Hyderabad
[protected]

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