[Resolved] Pai International — videocon fridge | |||||
I had very pathetic experience with you guys. I called atleast 40-50 times and waited for more than 30 mins but no response. I raised complaint on 12th april and mechanic said fault in compressor and it is in warranty ban[protected]. Mr. Venkatesh @[protected] so called manager don't know how to speak with ladies, was so rude and arrogant. My sister called up and asked that today u said u will come and he was shouting on her that we can't do, call to videocon customer care or do whatever you want to do. Mr. Ramesh some area head @[protected] first said product deliver to venkatesh and it will install by friday. Now may be next week. Hats off to pai customer care people no one is ready to transfer the call to their manager. Said wait till monday or else go and file a case in consumer court against videocon and pai international. I am a prime customer of pai and had purchased in their stores for more than 2-3 lacs products and this is the service i am getting from them. I post this in twitter tagging videocon world, pai international, videocond2h but no one is bothe to revert back. Small suggestion don't purchase from them if you also dont want to suffer like me. Regards, Amardeep singh Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Verified Support Dec 18, 2020 Pai international Electronics Customer Care's response Hi, We regret for such inconvenience caused, we believe that this complaint has been addressed & resolved. We look forward to assist you better in future and retain you as a loyal customer of PAI kindly accept our apologies for inconvenience caused For any quires you may reach us on[protected] also you may whats app on [protected] Verified Support Dec 28, 2020 Pai international Electronics Customer Care's response Dear Customer, Greetings from Pai International. We believe that this complaint has been addressed & resolved. We look forward to assist you better in future and retain you as a loyal customer of PAI. Now that the complaint is resolved we request you to “Mark Complaint as Resolved " in the consumer complaint forum by clicking on “My Complaints” section & mark resolved. This will further help us to serve our loyal customer better in addressing the issue faster. Also write us on [protected]@paicrm.in or call us on[protected]. Regards, Pai International Ltd Verified Support Jan 12, 2021 Pai international Electronics Customer Care's response Dear Customer, Greetings from Pai International. I believe the product is working fine. We request you to mark this complaint as resolved, you may reach us on[protected] for any quires also whatsapp us on [protected]. We will be happy to assist you. Regards, Pai International Ltd | |||||
1 Comment | |||||
Comments
Rude staff of pai next to phoenix mall mr naik he needs some basic training on customer service for no reason he is provoking customers and losing ur company sales.
Reply
Gulam Pasha's reply, Sep 17, 2018
I had great respect towards pai international but because of the rude behaviour of naik the staff and the store manager also needs proper training on handling of complaints i shall not recommend any body to pai
63%
Complaints
78
Pending
0
Resolved
48
+91 80 4246 4343 [Bangalore]
9108444777 [WhatsApp]
+91 40 4246 4343 [Hyderabad]
India