Pan Card — Pan card Application Not received

Address:Chennai, Tamil Nadu, 600029

I have applied for new pan application for my sister on 28th February 2017.
Acknowledgment No : N-[protected]
Then Sent the Application with supporting documents on 10th March 2017 through speed post.

I tracked the speed post No : ET[protected]IN and through which i came to know the Post has been delivered to them on 14th March 2017 itself. But still now in their website when i tracked the status, it shows

''We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]''

my sister studyig in salem, this time we went there to get her signature on application and sent via post from salem. Again and again we cant send application by going to Salem, we are in
Chennai, she stays in hostel. She cant go out to download application or post and all as she is in interior college, she is not allowed to go out. Please do the needful at the earliest
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Income Tax Department customer support has been notified about the posted complaint.
Mar 24, 2017
Updated by Naaznin H
Still Pan card status not updated. What should I do?
Mar 27, 2017
Updated by Naaznin H
Pancard status updated as they have received my application. Thanks
Complaint comments 

Comments

Dear Naaznin H,

I would feel your constrains as above. Also it is to be noted that, you just wait for a week from the documents delivered to NSDL to update their status in system. Update will be done after a week once they receive the same due to over load of work. So you need not to send the hard copy again and again. if send again means it will interrupt the previous process. Also NSDL is doing process of issuing PAN card than the UTIITSL (Who are also providing same service to public). They would issue the PAN within a 30 days from the date of application received. So wait for a week and revert back if needed

ANGURAJ
Naaznin H's [Complaint's author] reply, Mar 16, 2017
Thanks for your reply. As I saw many have posted their complaints like how I did and they didn't updated their current status, so I thought NSDL not working properly that's why I too updated my complaint here
Dear Naaznin H,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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