Panind — correction in pan card no : dtypk3543j

Address:

80/63-A, MALVIYA NAGAR,, NEW DELHI-110017, New Delhi, Delhi, 110017

I had applied for Pan Card correction of my father name and payment has been made through Pay Pal on 25th, March, 2019. Detail is as under.
Hello PRABHJOT KAUR,
You sent a payment of ₹499.00 INR to RIGARO EWORKS LLP
([protected]@panind.com)


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Merchant
RIGARO EWORKS LLP
[protected]@panind.com
+91 [protected] Instructions to merchant
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Delivery address – confirmed
PRABHJOT KAUR
80/63-A, MALVIYA NAGAR,
NEW DELHI-110017
NEW DELHI, DELHI (NCT)
110017
India Dispatch details
The seller hasn’t provided any dispatch details yet.
Description Unit price Qty Amount
Assistance for Correction in PAN-PR-[protected]CR
Item Number PRABHJOT$[protected]@gmail.com$PR-[protected]CR ₹499.00 INR 1 ₹499.00 INR

Subtotal ₹499.00 INR
Total ₹499.00 INR

Payment ₹499.00 INR
Charge will appear on your credit card statement as 'PAYPAL *PANIND'
Payment sent to [protected]@panind.com

On 26th, April, 2019 received mail after so many reminder that your application is under processing awaiting confirmation from income tax department again coupon number U - G[protected] of my pan card number DTYPK3543J . More than one month has been passed till date not receive the pan card after correction. I had applied on line to save time and energy whereas lot of time has been consumed to write mail to PANIND purpose of apply on line has been defeated.On top that you have charged Rs.499/- for the correction whereas income tax department is charging Rs.147/- . When contact to customer care number [protected] is prerecorded voice that detail is as under.
Press 1 for Indian Citizen, Press 2 for NRI, Press 3 for payment query, Press 4 for refund & Press 5 for any other issue, what option we choose phone has been disconnected. When track the status on line message appear on screen Sorry for the inconvenience but we’re performing some maintenance at the moment. We’ll be back online shortly! This is clear cut cheating with the customer. Once again I caution to you please send my pan card after correction at the earliest or refund my money.

Prabhjot Kaur