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[Resolved]  Panind — pan card service cancellation refund

I opted for pancard application service from panind.com and filled the online form and done the payment of 499 rupees. After 1 hour i requested the cancellation of the service to [protected]@panind.com. I didn't got any response till now. According to the company's terms and conditions, i am eligible to get refund. Please help me to get the issue resolved and get the refund.

Order id : ki-[protected]n
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Mar 8, 2020
Complaint marked as Resolved 
The refund is processed.
Panind customer support has been notified about the posted complaint.
Feb 29, 2020
Updated by kiranbabumuddam The issue is not been resolved. There is no response from the customer care.
Verified Support
Mar 13, 2020
Panind Customer Care's response Dear Applicant,

As requested, Full Refund has been initiated.

Request ID : [protected]. Amount : 499.00

Amount would be credited to the account from which payment was initiated within 3-5 working days.

We request you to kindly close the complaint raised on https://www.consumercomplaints.in and Mark the complaint as resolved.

Thanks.

Regards,
Team - PAN Online
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Comments

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.
Reply
Hello Sir/Madam,

I have applied for reprint of pan card.

I want to receive my pan card another address rather than on the pan card.

please give me proper guidence.

Awaiting for your quick and positive response.
Reply

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