[Resolved]  Panind — re - subject for cancellation of application

Address:New Delhi, Delhi

I have applied for pan card in your website by paying rs. 499 /-. After the completion of payment i received a confirmation mail from you.in that mail i noticed that "proofs having initials in name and not having applicant's complete name are not acceptable except voter id card and passport". I have given my initial in adhar card and other documents and i don't have voter id or passport. I would like to cancel my application for pan card. So kindly transfer the application amount to my bank account.

I posted this complaint 10 days ago and they replied to this post as
"kindly mail us on [protected]@panind.com or call us on [protected] (Mon-fri) (11am-5pm) so that we will better help you out."

I sent a mail to [protected]@panind.com before i posting a complaint and also after posting the complaint. They replied me to send the documents to their address. But i replied them i want to cancel my order. After that they did not sent any mail to me. I have been waiting for more than one week.

They are fraud and cheat
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Apr 30, 2019
Complaint marked as Resolved 
The complaint has not been resolved
Panind customer support has been notified about the posted complaint.
Feb 04, 2019
Updated by akashkumarpu
Here is the screenshot of their reply on my complaint

Verified Support
Feb 04, 2019
Panind Customer Care's response
We have already initiated your refund.Kindly check your registered e-mail id for the details
Complaint comments 

Comments

I am getting this in my Pan card correction application "Application is not yet attached to any batch. Please generate batch for physical transit of applications" I am not sure what it means, or what I am required to do.
It would be helpful in PanIndia could provide further information regarding this, or send an E-mail with more information.
I wrongly submitted a mail id in pan card application . So pls refund the amount of 499

I wrongly submitted a address in pan card application . So pls refund the amount of 499/-

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