[Resolved] Pantaloons Fashion & Retail — Pos related (sbi account got debited twice for same amount) | |||||
Hello, I did shopping from pantaloons, hinoo, ranchi on 6th april 2016 at 1:07pm and paid through my SBI debit card, the billed amount was 898 INR, which got debited from my account then and there, later that same evening around 9:30pm I received another sms on my number about deduction of 898 INR again, next morning I double checked with my bank and they told merchant only can credit that amount back and the merchant is ignoring about second transaction. Please guide me to reversal of the second charge on my card. This was the sms which I received after the deduction of the amount from my card. Was this information helpful? | |||||
Complaint marked as Resolved
Pantaloons Fashion & Retail customer support has been notified about the posted complaint. Verified Support Apr 14, 2016 Pantaloons Fashion & Retail Customer Care's response Dear Customer,
Greetings from customer care team of Pantaloons, we have received your complaint, but wish to inform you that some essential details are missing which are required in order to resolve your complaint. Please provide us with your name and contact number, kindly email us on [protected]@pantaloons.adityabirla.com with above details and we shall address the concern immediately.
Regards,
Pantaloons
#Team Customer car
| |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
840
Pending
0
Resolved
385
+91 86 5290 5000
701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
Post your Comment