Pantaloons Fashion & Retail — Refund not received yet

I, B.Sowjanya, have made a purchase on pantaloons on 09 jan 2021 amounting Rs.2378(order I’d: 4143500)through phonepe upi but cancelled the order for which refund hasn’t been reflected in my bank account yet.In the website it is showing refunded but not received in my account.I have also provided bank statements and conversations with phonepe, they have nothing to do with the refund until and unless pantaloons provide refund reference number.contacted merchant but provided me wrong ARN I.e.,[protected]which is actually my utr for the purchase)