[Resolved]  Pantaloons Fashion & Retail — wrong and false promise by brand factory, chanda nagar/lingampally, hyderabad

Address:

LINGAMPALLY - BHEL Cross Road Ramachandrapuram, Serilingampally, Hyderabad, Telangana 502032, East Godavari, Andhra Pradesh, 502032

Brand factory, lingampally, hyderabad have taken by old clothes and given coupons on 20th july, 2019. They (Bf staff) promised that these coupons can be redeemed at any time, staff words: there is no time limit, these coupons can be redeemed only on products which have below 40% off... And they did not given any further information. I have visited brand factory on 4th aug, 2019 to redeem my coupons but staff have denied to take the coupons and said that offer has expired, we cannot take the coupons now.
I clearly said that your staff didn't told me about the offer timings/period to redeem the coupon and i informed the date and timings of my visit to bf store to check their cc footage, but their staff/manager is not ready to check the same and he said that there is no camera outside where clothes have exchanged. They cannot give wrong promises like this and loot the customers... Action has to be taken against them... They are wasting customers, time and hard earned money... I strongly recommend not to visit bf store for any purchase...