[Resolved] Pantaloons Fashion & Retail — Wrong price taken for spykar black super skinny fit jeans | |||||
My name is zainul abedin. contact number - [protected]. i bought a spykar black super skinny fit jeans on 07/08/2016 from pantaloons durgapur west bengal. a offer of 50% discount was going. When i took the jeans from the spykar section, it showed a tag with rs. 2599 as the price but while billing the jeans it took rs. 2899. the cashier mr. ram prasad banerjee also didn't told me about the error it was taking. He should have been more careful about his duty. In the customers service desk, they called the stock operator and told me that the bar code is showing the correct amount. he could only help me by returning my money as credit note by which i can purchase products from pantaloons within 30 days. at that point of time i didn't took the credit note as i liked the jeans. but still i wanted my rest of money back. but they didn't gave me. After coming back home i checked the product on online sites and it showed rs. 2599. it should be a shame for the pantaloons harassing their regular customers like this. they neither checked the products barcode while keeping in the rack nor while billing. i want my money back. Was this information helpful? | |||||
Aug 11, 2016 Complaint marked as Resolved I would like to thank pantaloons Durgapur. Mr. Prasenjit refunded me the total amount. He told that there was some error in the barcode. But they had a compulsion to sell the jeans at that price only what came in the barcode. As it was a product from sale so no more product of the same size was left. So I was unable to purchase that specific jeans. But I was happy that they refunded me the product's total amount without any more harassment. Pantaloons Fashion & Retail customer support has been notified about the posted complaint. Verified Support Aug 10, 2016 Pantaloons Fashion & Retail Customer Care's response Dear Zainul, We regret the inconvenience caused and wish to inform you that we are working on the complaint. You will soon hear from us. Regards, Pantaloons-Customer Care | |||||
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