Pantel And Snap Deal — Warranty service | |||
Hi, I have purchased Penta T-PAD ws 802c from Snap deal which is partner seller of PantelTechnologies. Purchased Date: June 28th 2013 Now i ahd a problem with my tab which is in non working condition. I called to snap deal and explained my problem. They simply said they will take responsibility only for 7 days of purchase and now i have to contact Pantel service centre. I called to Panter customer care and asked them for the service. Pantel people told me that now they don;t have any dealing with Snap deal and now they are not their partners. So warranty is not applicable and i ahve to pay for the service. Then why did they sold their products through snap deal that time? and gave me warranty. What happens to the customers who purchased the product? Please provide justice to me. Details of the product. Snap deal Invoice Number: 9A0C80/13-14/17579 Snap Deal Order Number: [protected] Sub order number: [protected] Name: Krishna Pavan Alaparthi Mobile: [protected] Email: [protected]@gmail.com Location: Hyderabad Was this information helpful? | |||
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team