Paramount Group — refund-cancellation of flat no. p-1927 booked at project paramount golf foreste, greater noida through

Address:

560043

To whosoever it concern,
I had booked a unit with paramount golf - foreste of flat no. P-1927 booked in the project paramount golfforeste dated 12th dec 2016through square yards.
Initially at the time of booking, i was asked to pay towards as earnest money to the unit no p-1927 amount inr 90824/- and rest of the amount on loan. For some reason my loan did not got approved and had to cancel the deal.
For refund of rs.90824, spoke to customer care umpteen times and at last they asked to send the mail to my. [protected]@outlook.com which i did, then after couple of days they came back saying to send from registered mail id which is attached for your reference. Every time when ever i wanted to call customer care, some tell it will refund in 15 days some tell 6 month of time with no proper communication and without ending the call they disconnect.
I then called and took help of square yards, but in vain as they are also not aware of the refund status. Every time they blame paramount but ultimately am suffering from all these confusions.
Am fed up with this kind of responses from the worst customer care and they are not valuing customer urgency.
For initial money they were following up for the amount and we gave the money trusting the company through square yards and now we are begging for our own money. Its now more than 6 months from the date of refund request and till now none of them bothered to respond on the status of refund. We are badly need of money as we have some other commitments to be fulfilled.
Request someone to respond and help to get the refund of my amount.
Awaiting positive response from the team
Warm regards
Umadevi m
[protected]