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Parimatch India Complaints & Reviews

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Updated: Jun 16, 2026
Complaints 1818
Resolved
1458
Unresolved
360
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Parimatch India
Rank #1-20

Parimatch India reviews & complaints page 13

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D
DarkReaper666
Jan 21, 2025
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I really miss a section with analytics and forecasts. Most of the big platforms offer such functions, but here there is nothing like that.
Jan 22, 2025
Complaint marked as Resolved 
Now the site has a section with analytics and forecasts. This simplifies the process of choosing bets and makes the game more interesting.
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    S
    StormChaser11
    Jan 21, 2025
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    Resolved

    When trying to withdraw funds via an e-wallet, the system indicated that this method is not available in my region, although I had used it before without problems
    Jan 22, 2025
    Complaint marked as Resolved 
    Support explained that the wallet issue was temporary. After trying again, the withdrawal was successful.
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      C
      CrimsonViper33
      Jan 21, 2025
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      Resolved

      The mobile app consumes too much battery. After an hour of playing, the phone is discharged by 50%, which makes using the app extremely inconvenient.
      Jan 22, 2025
      Complaint marked as Resolved 
      After updating the app, the power consumption has decreased. Now I can play on my smartphone without worrying about the battery draining quickly.
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        N
        NightWolfX99
        Jan 21, 2025
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        Resolved

        The automatic cashout function in slots does not work correctly. There was a win once, but the system simply did not record it in time
        Jan 22, 2025
        Complaint marked as Resolved 
        Now I use the cashout function in slots without problems. Tech support updated the settings, and the system works correctly.
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          I
          IcePhoenix22
          Jan 21, 2025
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          Resolved

          I placed a bet on an express, but one of the matches was cancelled. Instead of a refund for the cancelled match, they simply cancelled the entire coupon. This is completely unfair
          Jan 22, 2025
          Complaint marked as Resolved 
          They explained to me that the cancellation of the entire express was due to a technical error in the system. They apologized for this and refunded me the funds for the cancelled match, and also offered a betting bonus as compensation.
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            B
            BlazeFury101
            Jan 21, 2025
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            Resolved

            Yesterday it was impossible to access the platform at all, although it was necessary to place bets before the match.
            Jan 22, 2025
            Complaint marked as Resolved 
            After I contacted support, I was told that the failure was caused by server problems. They apologized for the delays and promised to improve the stability of the site.
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              T
              ThunderStrike88
              Jan 21, 2025
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              Resolved

              I tried to use the promo code that came via email, but the system did not accept it. As a result, the bonus was burned, and I was left without the promised privileges.
              Jan 22, 2025
              Complaint marked as Resolved 
              After contacting support, they explained to me that the promo code did not work due to a system error. They apologized for the inconvenience, activated the bonus manually and offered additional privileges as compensation.
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                P
                PhantomKnight77
                Jan 21, 2025
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                Resolved

                Parimatch does not have a normal notification system for the completion of matches. You constantly have to check the results manuallys, which is very inconvenient!!!
                Jan 22, 2025
                Complaint marked as Resolved 
                They promised to update the notification system and added an option to receive notifications about the completion of matches. As an apology, they offered me a bonus for betting.
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                  S
                  SolarShadow123
                  Jan 20, 2025
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                  Resolved

                  The odds in the live section are updated with a big delay. By the time the bet is accepted, the numbers have already changed, and this is simply unacceptable.
                  Jan 21, 2025
                  Complaint marked as Resolved 
                  After I contacted support, they explained to me that the delay in updating the odds was due to technical problems on the server. They promised to improve the update speed and offered a free bet for bets as compensation.
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                    M
                    MysticFalcon4444
                    Jan 19, 2025
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                    Resolved

                    I decided to try eSports betting, but the section is so confusing that I couldn't even figure out where to bet what. The interface needs serious reworking.
                    Jan 21, 2025
                    Complaint marked as Resolved 
                    When I contacted support, they admitted that the section with eSports bets was indeed not very user-friendly. They promised to improve the interface and offered me to go through an individual guide on the section.
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                      Q
                      QuantumViper777
                      Jan 19, 2025
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                      Resolved

                      One day my bets just disappeared from the "Current" section. I don't even know if they were accepted or not. It feels like the system is just not designed for the load.
                      Jan 21, 2025
                      Complaint marked as Resolved 
                      After writing to support, they explained to me that the error occurred due to system overload and the bets were not displayed. They apologized for the misunderstanding and assured me that the problem was fixed. I was able to see all the bets
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                        E
                        ElectricWolf432
                        Jan 17, 2025
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                        Resolved

                        It is impossible to find information about withdrawal fees on the website. In the end, I was charged more than I expected. I would like transparency in financial transactions!!!
                        Jan 19, 2025
                        Complaint marked as Resolved 
                        After contacting support, they explained to me that the information about fees was indeed not clearly stated on the website. They promised to improve transparency and added this information to the section with withdrawal conditions.
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                          V
                          ViperFury999
                          Jan 16, 2025
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                          Resolved

                          It takes too long to credit funds to your game account. Yesterday I topped up my account via UPI, but the money only appeared after 6 hours. This is unacceptable for a platform of this level.
                          Jan 17, 2025
                          Complaint marked as Resolved 
                          When I contacted support, they explained that the delay was due to issues with processing payments via UPI. They apologized for the delay and promised to speed up the process. As compensation, they offered me bonus funds for betting.
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                            A
                            ArcticRaven2222
                            Jan 16, 2025
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                            Resolved

                            I tried to activate the bonus that was advertised on the Parimatch main page, but the system gave me a message that the promotion is not available for my region. Why is it displayed then??
                            Jan 17, 2025
                            Complaint marked as Resolved 
                            After contacting support, they explained to me that the promotion was only available for certain regions, but due to an error in the system, it was displayed to all users
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                              S
                              SolarStorm9876
                              Jan 16, 2025
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                              Resolved

                              The "withdraw funds" function was unavailable without warning. Yesterday I tried to make a withdrawal all evening, but the button was blockeds!!!
                              Jan 17, 2025
                              Complaint marked as Resolved 
                              When I contacted support, they explained that the withdrawal function was temporarily unavailable due to server maintenance. They apologized for the inconvenience and offered compensation in the form of bonus funds. The problem was solved and I was able to withdraw the money the next day.
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                                T
                                ThunderTiger678
                                Jan 16, 2025
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                                Resolved

                                The section with my bet history has disappeared on the Parimatch website. Now I can't check which of them were wining. It feels like the service is getting worse every days..
                                Jan 17, 2025
                                Complaint marked as Resolved 
                                When I contacted support, they explained to me that the betting history section had temporarily disappeared due to technical work on the site. They assured me that the problem would be solved soon, and after restoration I was able to check my betting history again.
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                                  N
                                  NightFury1111
                                  Jan 16, 2025
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                                  Resolved

                                  I placed a bet on a live match, but the odds kept changing to lower ones during the bet placement process. This is unfair to users. Fix this system.
                                  Jan 17, 2025
                                  Complaint marked as Resolved 
                                  After I wrote to support, they explained to me that the odds changes are due to the dynamic nature of live betting and can fluctuate depending on the situation on the field. They promised to improve the transparency of this feature.
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                                    I
                                    Irfannajafi
                                    Jan 7, 2025
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                                    I have deposited 5000/- for Parimatch App dated on 6th JAN and still payment status is showing PENDING, i have tried to contact to support team multiple times but every time they didn't get proper response for the problem

                                    I need my deposit and money soon

                                    I'm loyal customer to parimatch playing for many years
                                    Please don't break my trust and understanding my situation
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                                      C
                                      CosmicTiger432
                                      Jan 2, 2025
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                                      Resolved

                                      Every time I try to withdraw funds from Parimatch, the withdrawal terms change, creating confusion and frustration.
                                      Jan 3, 2025
                                      Complaint marked as Resolved 
                                      I contacted Parimatch support because the withdrawal terms kept changing. The issue was resolved quickly—they provided instructions and assigned a manager to assist me. Now withdrawals are processed without any problems.
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                                        E
                                        ElectricFury123
                                        Jan 2, 2025
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                                        Resolved

                                        During roulette, my bets were automatically canceled without warning, particularly at critical moments.!!!
                                        Jan 3, 2025
                                        Complaint marked as Resolved 
                                        After contacting support, I was informed that it was a temporary glitch. My bets were refunded, and the issue no longer occurred.
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