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Parimatch India Complaints & Reviews

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Updated: Jul 24, 2026
Complaints 1821
Resolved
1458
Unresolved
363
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Parimatch India reviews & complaints page 17

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C
CosmicTiger154457
Dec 3, 2024
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The platform has incorrect match dates, which resulted in my bet on a scheduled match being a loser as the match had already finisheds!!
Dec 4, 2024
Complaint marked as Resolved 
The support suggested returning the bet amount or leaving it for playing other events. As an apology, they credited a free bet.
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    S
    ShadowInferno1we
    Dec 3, 2024
    Resolved
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    Resolved

    When replenishing the account via an electronic walet, the system wrote off the money twice, but only one payment was left on the balance. The second amount was never returned!!
    Dec 4, 2024
    Complaint marked as Resolved 
    After providing a bank statement, the money was returned within two days. Support apologized for the technical failure.
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      P
      PhantomPulse156765
      Dec 3, 2024
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      Resolved

      The system often shows an incorrect balance: sometimes money disappears from the account for several hours and only then returns.
      Dec 4, 2024
      Complaint marked as Resolved 
      It turned out that this was a temporary system error. After contacting support, the balance was restored, and I was given a compensation bonus.
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        F
        FrostStorm13334
        Dec 3, 2024
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        Resolved

        Notifications about match results are delayed by several hours, which makes it impossible to quickly analyze and plan future bets..
        Dec 4, 2024
        Complaint marked as Resolved 
        After contacting support, they advised me to enable SMS notifications. Now I get results without delays.
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          T
          TurboShadow134
          Dec 2, 2024
          Resolved
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          Resolved

          Live bets take so long to process that odds often change while the bet is still being confirmeds, making live play imposible..
          Dec 3, 2024
          Complaint marked as Resolved 
          I updated my browser, disabled ad blockers and the problem went away. I also started using the mobile app.
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            E
            ElectricBolt1
            Dec 2, 2024
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            Resolved

            Several times I noticed that the odds on the site change after I have already placed a bet, and the bet is acepted with other, less favorablle conditions!!!
            Dec 3, 2024
            Complaint marked as Resolved 
            After complaining, I was told that it was due to a delay in updating the data. Now I place my bets through a more stable application.
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              S
              SilverTalon1
              Dec 2, 2024
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              Resolved

              After installing the mobile application, problems with the smartphone began, including freezing and rebooting. I suspects that the applicatiosn is not optimized!!!
              Dec 3, 2024
              Complaint marked as Resolved 
              I deleted the app and reinstalled it. After that it started working fine. Apparently, the problem was in the incompatibility of the old version
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                D
                DarkFlare1
                Dec 2, 2024
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                Resolved

                Authorization problems: every time I try to log in to the site, the system asks me to pass the captcha test, although it often doess not work, and I cannot log in to my account!!!
                Dec 3, 2024
                Complaint marked as Resolved 
                After contacting support, they explained to me that the error was related to IP blocking. I connected a VPN, and now there are no problems.
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                  R
                  RoguePixel1
                  Dec 2, 2024
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                  Resolved

                  The platform advertises promotions with bonuses for new users, but after fulfilling the conditions, I was denied a bonus, citing “internal rules.”
                  Dec 3, 2024
                  Complaint marked as Resolved 
                  After contacting support again, I was credited with a bonus. It turned out that there was a technical glitch and my case was not processed correctly.
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                    T
                    TurboBlast1
                    Dec 2, 2024
                    Resolved
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                    Resolved

                    The Parimatch mobile app often crashes, especially when entering odds. This makes the betting process inconvenient, especially during live events...
                    Dec 3, 2024
                    Complaint marked as Resolved 
                    I updated the app to the latest version and the problem went away. It turns out I just needed to keep the software up to date.
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                      A
                      AstroRider1
                      Dec 2, 2024
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                      Resolved

                      I tried to cancel an erroneous bet a minute before the start of the match, but the system did not allow me to do this, citing technical limitations. As a result, the money was wasted!!
                      Dec 3, 2024
                      Complaint marked as Resolved 
                      After talking to support, it turned out that cancellation is only possible in advance, and not a minute before the match. As compensation, I was offered a free bet.
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                        W
                        WildComet1
                        Dec 1, 2024
                        Resolved
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                        Resolved

                        I received cashback for lost bets, but it is impossible to use it: the system gives an error when trying to apply the bonus!!!
                        Dec 2, 2024
                        Complaint marked as Resolved 
                        After updating the system, I was able to apply the cashback without any problems.
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                          I
                          IronVortex1
                          Dec 1, 2024
                          Resolved
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                          Resolved

                          I tried to access the site from another devicce, but the systems constantly asks for a second login without saving the authorization data!!!
                          Dec 2, 2024
                          Complaint marked as Resolved 
                          I reset the login settings and now I can log in without any problems.
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                            B
                            BlazeInferno1
                            Dec 1, 2024
                            Resolved
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                            Resolved

                            The site does not work notifications about the end of matches. Several times I had to check the results myself, wasting times!!!
                            Dec 2, 2024
                            Complaint marked as Resolved 
                            I set up notifications in the app and now everything works.
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                              S
                              SilentEcho1
                              Dec 1, 2024
                              Resolved
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                              Resolved

                              My account was temporarily blocked without notice, although I did not commit any violations. I can neither play nor withdraw funds!!!
                              Dec 2, 2024
                              Complaint marked as Resolved 
                              After contacting the security service, the account was unblocked.
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                                C
                                CosmicVoyager1
                                Dec 1, 2024
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                                Resolved

                                During the live broadcast, the video completely disappeared and the site began to load with large delay!!! It was imposible to place bets in real times!!
                                Dec 1, 2024
                                Complaint marked as Resolved 
                                Cleared the browser cache, broadcasts work again without freezing.
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                                  P
                                  PixelPirate1
                                  Nov 30, 2024
                                  Resolved
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                                  Resolved

                                  I topped up my account via UPI with 25, 000 rupees, but the money was debited twice and only one transaction appeared on the balance!!
                                  Dec 1, 2024
                                  Complaint marked as Resolved 
                                  Support returned the excess amount to the card after three days.
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                                    S
                                    StarGazer231
                                    Nov 30, 2024
                                    Resolved
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                                    Resolved

                                    Could not activate the first deposit bonus. The terms of the promotion are met, but the system says that the bonuss is not available for my accounts!!!
                                    Dec 1, 2024
                                    Complaint marked as Resolved 
                                    After contacting the support chat, the bonus was activated manually
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                                      T
                                      TurboRaven
                                      Nov 30, 2024
                                      Resolved
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                                      Resolved

                                      I placed a bet on a live match, but the odds changed right during confirmation. As a result, the bet was accepted under worse conditions than I expected
                                      Dec 1, 2024
                                      Complaint marked as Resolved 
                                      I wrote to support, the bet was recalculated based on the original odds
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                                        E
                                        ElectricRaven
                                        Nov 30, 2024
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                                        Resolved

                                        On the Parimatch platform some of the coefficients were lower than I expected and bonuses were hard to find. The delays in depositing and canceling bets due to errors seriously damaged the impression o[censored]sing this platform.
                                        Dec 1, 2024
                                        Complaint marked as Resolved 
                                        However, after comparing the coefficients in several applications with Parimatch I found that they are not only lower but even higher. This is a significant advantage for users and can attract new customers.
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