It's been four hours since I deposited funds, but they haven't reflected in my balance yet. I was planning to place a bet on my favorite football team's game, but time is passing, and my account still shows zero balance. Why did this happen?
Jun 25, 2024
Complaint marked as Resolved I contacted Parimatch support, and their representative explained that in some cases, after depositing funds, profile verification is required for the money to be credited to the account. After successfully completing the verification process, the money finally appeared in my balance. Unfortunately, I missed the match I planned to bet on, but now I know my money is safe, and I can continue using the service with peace of mind.