Claimed

Parimatch India Complaints & Reviews

4.1
Updated: Nov 14, 2025
Complaints 1777
Resolved
1456
Unresolved
321
Contacts

File a complaint to Parimatch India

Having problems with Parimatch India?

File a complaint and get it resolved by Parimatch India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Parimatch India reviews & complaints page 40

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sevakram Ravindra Paratane
Apr 7, 2024
Report
Copy

Address: Cyprus

The support has assumed that my parimatch player id is my bank account number..
But both are different. I only putted my UPI I'd while withdrawing money .

And they are saying they'd released money .

But on that UPI I'd I didn't received any money and they are assuming that they send money on my bank account number and they are assuming my parimatch player id as my bank account number.

Request you to clear the misunderstanding.

And i need my money as soon as possible to my UPI I'd which is [protected]@ibl
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dilipgupt
    from palia kalan, Uttar Pradesh
    Apr 5, 2024
    Report
    Copy

    I first deposit of 5000 on 21 St March 2024 not reflect or refund
    Again deposit 10000 on 21 St April 2024 not reflect or refund
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nagireddy Devi mohan
      Apr 4, 2024
      Report
      Copy

      Fraud in parimatch app

      Parimatch app

      I lost 6 lakhs due Fraud app.
      There deposit system is fake and withdrawal is fake .

      They manipulation on every game.

      I addicted because of social influencers who promoted on daily basis.

      I may end my life by very soon..

      My life have some worth...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      GeniusGuy
      from Babarpur Ajitmal, Uttar Pradesh
      Apr 3, 2024
      Resolved
      Report
      Copy
      Resolved

      Hi. I don't like the small variety of games at Parimatch Casino. If you bet on sporting events or you like to play poker, you won't have a problem. But if you want to play slots, you will notice that not all famous casino games are present here, as well as not all popular game providers are presented here
      Apr 6, 2024
      Complaint marked as Resolved 
      The guys from Parimatch contacted me very quickly and told me that a huge addition to the game collection is expected in the next month. I am waiting with great anticipation. I mark the ticket as solved.
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        RazorZet
        from Nabagram, West Bengal
        Apr 3, 2024
        Resolved
        Report
        Copy
        Resolved

        I have been betting on this site for the last 5 months. I use Nettler to make a deposit. One day I wanted to put money on my deposit, but Parimatch blocked my account and said they need selfies with my ID, so I sent them my selfies. After that, they asked for a code from SMS from the phone number I gave when registering. I gave them that code. But after fulfilling all their demands, they did not unblock my account and did not refund me the remaining money deposited in my account.
        Apr 6, 2024
        Complaint marked as Resolved 
        The problem was that I refused to provide photos of my passport and driver's license. But without these documents my profile would not be restored, as it was explained to me. After I complied with these requirements as well, access to my account was restored again. I hope this is the last time I will have to send my documents for verification.
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          shocks
          Apr 3, 2024
          Resolved
          Report
          Copy
          Resolved

          I really don't like having to re-enter my account login and password several times in a week. I used to be able to log into my account and play slots for months on end. Now, however, I have to waste my precious time entering my account details. If this is a technical problem, please do something about it! After all, such errors have a huge impact on my user experience and even my desire to play.
          Apr 6, 2024
          Complaint marked as Resolved 
          I was contacted and was advised to reinstall my browser or try to log in with another account. I reinstalled my browser and the problem went away. I think it was due to the fact that this browser had been installed on my computer for over a decade and I had never cleared cookies in its settings.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Maroon5
            from Sadalga, Karnataka
            Apr 3, 2024
            Resolved
            Report
            Copy
            Resolved

            For a long time I have not been given bonuses and freespins, although I used to get bonus money on my account often, as I make quite a lot of bets every day. Where did this greed come from? Now I think once again whether I should deposit more money into my account. I hope that Parimatch will return those promotions for regular players, which they had during the 2 years that I cooperated with them. If this does not happen, I will move to other well-known bookmakers.
            Apr 6, 2024
            Complaint marked as Resolved 
            Parimatch staff studied my profile history in detail and sent 50 freespins to my gaming account as a thank you for long and loyal cooperation. These guys are simply the best.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Slage
              Apr 3, 2024
              Resolved
              Report
              Copy
              Resolved

              It turns out that it took so long to withdraw the money only because my bank was blocking such transactions. I don't know what it was related to, but I tried adding another bank's card to my profile, and then tried again to withdraw my money from the deposit. It worked as I guessed it would.
              Apr 5, 2024
              Complaint marked as Resolved 
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                manojkumarsk103
                Apr 2, 2024
                Report
                Copy

                My withdrawal not credited even after 4 months, let them resolve my issue, i have observed issue resolved within 1 or 2 days in this website, I can 100% tell they were all fake reviews and they are paid to write a fake review

                If parimatch have guts then resolve my issue
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Major Man
                  Mar 30, 2024
                  Resolved
                  Report
                  Copy
                  Resolved

                  Bad site that is not very pleasant to deal with. You make your first deposit, then they ask you for 2 to 6 different documents to prove your identity for a simple $120 deposit. After you send in all these documents, you still won't get a refund, and may even have your account restricted, which is what happened in my case!
                  Apr 1, 2024
                  Complaint marked as Resolved 
                  Parimatch staff explained to me that such strict verification rules are related to Indian legislation regarding casinos and other financial companies. After I provided all the necessary documents via email, access to the account was restored and the account was verified.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Cyavana Bajpeyi
                    from Kabi, Sikkim
                    Mar 30, 2024
                    Resolved
                    Report
                    Copy
                    Resolved

                    Their odds are always lower than their competitors. The day before yesterday I was paid twice at the wrong odds, the third time I took a screenshot just before the end of the match. I complained and was told my screenshot was wrong. It turns out that all they do is copy sports betting as their odds fluctuate, and then still offer the worst odds.
                    Apr 1, 2024
                    Complaint marked as Resolved 
                    The problem was that the money for winning bets didn't show up in the balance right away. So I didn't see all the money I was supposed to get. Everything is fine now. It was enough to clear cookies in the browser to display the actual balance of the game profile.
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Nomad_Soul
                      Mar 30, 2024
                      Resolved
                      Report
                      Copy
                      Resolved

                      Parimatch saying that my account will be blocked.

                      I have been using my account for years and I have put a lot of money into my bets. When all of a sudden I won some bets, making good money, I received an email from Parimatch saying that my account will be blocked. I can't even understand why I will get such a punishment. I didn't expect this from such a well known company....
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      Write a comment
                      Report
                      Copy
                      Galvin91
                      from Babina, Uttar Pradesh
                      Mar 30, 2024
                      Resolved
                      Report
                      Copy
                      Resolved

                      I registered an account, placed my first bet, and then received an email from the casino's customer support stating that they no longer wanted to do business with me. They can't or won't give a reason for such a strange decision. This came as a shock to me, I have not encountered anything like this before, although I have worked with a lot of casinos and betting companies.
                      Apr 1, 2024
                      Complaint marked as Resolved 
                      A customer service employee wrote to me and explained why my account was blocked. It turned out that the Parimatch website prohibits the use of automated programs that can place bets for the player. I found these programs on the Internet and did not know that they were banned. The most frustrating thing is that these programs did not help me win, and my account was blocked for unfair play. There are no remarks to Parimatch company, they are doing the right thing to monitor the fairness of the gambling process.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        BobiBoba
                        from Kabi Longstok, Sikkim
                        Mar 30, 2024
                        Resolved
                        Report
                        Copy
                        Resolved

                        Horrible company. I made a deposit and now Parimatch is denying it. All that their help shows is that they suggested I contact my bank. I have contacted my bank but the support rep assures me that Parimatch have taken my money. The bank can't help me in any way as I voluntarily topped up my gaming account balance. Now I do not understand what I should do next and where to turn. I hope that the casino support will contact me and help to settle this situation. Otherwise I will have to go to the main office of the company.
                        Apr 1, 2024
                        Complaint marked as Resolved 
                        Just as I thought, the support agents rushed to help me and that's not sarcasm. The transaction was found manually, the money was deposited, they gave 1000 rupees as bonus which I can use for betting.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Dozes
                          from Jaburna, Uttar Pradesh
                          Mar 29, 2024
                          Resolved
                          Report
                          Copy
                          Resolved

                          Can't log in to my account, not even to the start page of the site. Error code 403. Can't contact customer service, I get an automated response to an email. Overall, it feels like I've been scammed. And the worst part is that I have money in my account. Very suspicious company.
                          Apr 1, 2024
                          Complaint marked as Resolved 
                          The problem was the VPN I was using. I didn't know that the Parimatch site opens only when accessed from Indian IPs. I disabled the VPN and the site started to open as before. I didn't know about this peculiarity, but I'm glad that the problem was solved even by myself.
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Midnight_Dancer
                            Mar 29, 2024
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have been working with Parimatch since 2019. I had quite a positive experience: I could lose, but, in general, at the end of each month I came out in a small plus. But yesterday my account was blocked without any reason. Besides that, I had some money left on my account, which I won't be able to withdraw now. It is a small amount of money for me and I am ready to accept that I will not be able to get it. But my impression of Parimatch is now extremely negative, I have no trust in this company. Thank you, Parimatch, for the years of cooperation.
                            Apr 1, 2024
                            Complaint marked as Resolved 
                            I didn't expect this, but the director of the support department wrote to me immediately and said that he would personally look into my problem. He pointed out the reason for blocking my account, which I agreed with. After a pleasant conversation my account was blocked, and I for my part promised not to violate the rules of the site again. Thank you for valuing your loyal customers.
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Govind Randhawa
                              Mar 29, 2024
                              Resolved
                              Report
                              Copy
                              Resolved

                              I would like to share my impression about cooperation with Parimatch Casino. I am quite an experienced player who has worked with a lot of casinos: from the most famous to small casinos. Recently, I had a Parimatch problem that they were never able to resolve. I won 20, 000 rupees by placing a bet on Mumbai Indians to win. I won. But my winnings never showed up on my balance. Talking to the support has not helped, they tell me that my bet is not shown in their system and that they are ready to refund me my money that I spent on the bet. But I want to get the amount of my winnings, not the money I spent on the bet!
                              Apr 1, 2024
                              Complaint marked as Resolved 
                              As it turned out, the support staff read all the reviews posted on this site. It took half an hour, but after a long communication the support agent decided to credit the money for the winning bet to my balance.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Hayi
                                Mar 29, 2024
                                Resolved
                                Report
                                Copy
                                Resolved

                                The loading speed of the site is just unrealistically slow. Sometimes games just freeze. And sometimes I have to wait for 10 minutes to open the game I need! This behavior of the site very much spoils the overall impression of the casino. It will be easiest for me to go to a competitor, so that I will not use such difficulties during the game. Good luck, Parimatch.
                                Apr 1, 2024
                                Complaint marked as Resolved 
                                Parimatch staff connected to my computer via Team Viewer to help. Alas, a large number of VPN programs were found on my computer. Because of the active VPN, my internet speed was too slow, which caused the Parimatch website to work intermittently. The customer support staff gave me some more tips on how to speed up my computer, after which we said goodbye to each other. My impression of the support was very positive.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dattachaudhuri
                                  from Abhayapuri, Assam
                                  Mar 28, 2024
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I got all my accounts blocked

                                  Hi. I will share my problem with everyone. At first I had one account on Parimatch site. But then I created a lot of accounts in order to test some strategies on different slots. I played like that for a long time until yesterday. Yesterday all my 8 accounts were deleted with no possibility of recovery. Along with the accounts the funds were also blocked, which is about $4000 in total. I believe that during my cooperation with Parimatch I...
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  Write a comment
                                  Report
                                  Copy
                                  Amish Bhattacharya
                                  Mar 28, 2024
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Good afternoon. My account has been blocked. The reason for the blocking, which is indicated when logging into the account "Suspicious activity was detected on your account. Parimatch pays great attention to the safety of players, so your account has been suspended." But I didn't pass my account data to third parties. I just logged into my Parimatch account from my computer, which is located in the university library. Perhaps the blocking is due to the fact that this computer is used by many people?
                                  Apr 1, 2024
                                  Complaint marked as Resolved 
                                  Indeed, as I thought, the problem was due to the fact that too many Parimatch accounts were registered from my university IP. For this reason, the system added this ip to the blacklist. After talking to a support person, my account was unblocked. Now I can log into my account from my university IP address. They also apologized to me and assured me that the security system is designed to increase the level of security and privacy of players, but false positives are still possible in such situations.
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit