Parimatch India Complaints & Reviews

I made a deposit of 10k on February 5 th, it's been 3 months and they're still working on the issue, they're clear that issue is from there side, but I doubt they actually trying to resolve the problem, cause when I try to follow up they always ask for payment proof which I have provided many times

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I tried to deposit 15, 000 rupees on my gaming profile to get an additional bonus for my first deposit. As a result, there is no money in my account and the bonuses have not been credited either. Tech support is busy and can't give me an answer. I have been waiting for 3 hours, but the account balance still does not change. I don't know what to do now.

Apr 25, 2024

Complaint marked as Resolved

After futile attempts to contact support, I realized that the problem was with the bank. I contacted them and requested confirmation of the transaction. It turned out that the funds were frozen due to security measures. After explanations, the bank unblocked the amount and everything was automatically credited. Now the account has been replenished.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi. From time to time I bet on cricket, I especially like Indian Premier League matches. I used to get additional bonuses (up to 20% of the amount of winning bets), but now such bonuses are too rare. I lose interest in cooperating with Parimatch, because this casino does not motivate its players to make more bets. Why do other casinos give their players a lot of bonuses, but PM does not? Otherwise, I like this casino, as deposits and withdrawals are much faster than at competitors. I hope that the marketers of the company will make some decision.

Apr 25, 2024

Complaint marked as Resolved

Just contacted their support via online chat and shared my comments. They promised to pass my comments to the relevant departments, it seems to have worked! Now the bonuses have become more frequent and my interest in Parimatch has returned.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I want to log into my account, but I can't do it because I get an error that I'm entering the wrong password. But it can't be. When I registered on the Parimatch website, I remembered all the important information I gave when I registered. Now I need to withdraw money from my winnings to buy my son a present, but you won't let me withdraw it! You are doing everything to make your loyal players move to competitive casinos.

Apr 25, 2024

Complaint marked as Resolved

Finally got my Parimatch account sorted out! At first I had problems logging in because of a password error, but after playing with combinations of symbols, I was finally able to log in. Now the money from my winnings is mine and my son will get the promised gift! For the future, it may be worth writing down passwords in a safe place) Good luck to everyone!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

It is impossible to contact tech support. I have not received an answer for my ticket in tech support for the second day already. Why should the client run after the company and not the company after its clients? My problem has a high priority, I can't deposit money, because I get an error that my bank card doesn't have enough money to deposit. But this is not the case at all! I have checked my card balance more than once, and I know for sure that I have enough money! Sort out this problem.

Apr 25, 2024

Complaint marked as Resolved

Couldn't get in touch with support and my deposit wasn't going through because of a card balance error. But found them on social media and wrote there. It took them a little time but they fixed it. Now I can bet again as well as before.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Unfortunately, I am still unable to place bets at Parimatch due to errors occurring when entering data before making a deposit on the site. Even with careful verification of the information, I continue to encounter problems that do not allow me to deposit money. Such problems with depositing spoil the impression of the company.

Apr 17, 2024

Complaint marked as Resolved

Finally solved a problem on Parimatch! The problem was with entering data before deposit. I double-checked everything, made corrections and now everything works! Now I can safely place bets without unnecessary problems.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I made a UPI QR deposit of Rs. 70, 000 to PlayerID[protected] earlier today, but it hasn't been credited to my account even after 10 hours. Despite attempts to contact customer service, I haven't received a satisfactory response.

Transaction ID- T2404110907314785236095
Transaction date - 11-April-2024
Transaction time - 09:07 AM IST
Amount- INR 70000

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was talking to an agent of this company to ask how i can withdraw the money and they asked me to verify myself by sending them my Aadhar card details. I did that and 5 minutes later, all my money was withdrawn and sent to Ukraine without my permission. It was 32600 rupees and when i asked them just 5 minutes before how to withdraw all my money, they did that.
Please help me....

Helpful

Found this helpful?

Write a comment

This is to let you know that I have deposited 5k into my parimatch account, but the same is not reflecting in the parimatch account. My bank has been debited with rs 5000 as well, while connecting your customer support he told me that my transaction was failed, which is completely wrong. I request you to kindly look into this and do the needful

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Cyprus

The support has assumed that my parimatch player id is my bank account number..
But both are different. I only putted my UPI I'd while withdrawing money .

And they are saying they'd released money .

But on that UPI I'd I didn't received any money and they are assuming that they send money on my bank account number and they are assuming my parimatch player id as my bank account number.

Request you to clear the misunderstanding.

And i need my money as soon as possible to my UPI I'd which is [protected]@ibl

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I first deposit of 5000 on 21 St March 2024 not reflect or refund
Again deposit 10000 on 21 St April 2024 not reflect or refund

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Parimatch app

I lost 6 lakhs due Fraud app.
There deposit system is fake and withdrawal is fake .

They manipulation on every game.

I addicted because of social influencers who promoted on daily basis.

I may end my life by very soon..

My life have some worth...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Hi. I don't like the small variety of games at Parimatch Casino. If you bet on sporting events or you like to play poker, you won't have a problem. But if you want to play slots, you will notice that not all famous casino games are present here, as well as not all popular game providers are presented here

Apr 6, 2024

Complaint marked as Resolved

The guys from Parimatch contacted me very quickly and told me that a huge addition to the game collection is expected in the next month. I am waiting with great anticipation. I mark the ticket as solved.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I have been betting on this site for the last 5 months. I use Nettler to make a deposit. One day I wanted to put money on my deposit, but Parimatch blocked my account and said they need selfies with my ID, so I sent them my selfies. After that, they asked for a code from SMS from the phone number I gave when registering. I gave them that code. But after fulfilling all their demands, they did not unblock my account and did not refund me the remaining money deposited in my account.

Apr 6, 2024

Complaint marked as Resolved

The problem was that I refused to provide photos of my passport and driver's license. But without these documents my profile would not be restored, as it was explained to me. After I complied with these requirements as well, access to my account was restored again. I hope this is the last time I will have to send my documents for verification.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I really don't like having to re-enter my account login and password several times in a week. I used to be able to log into my account and play slots for months on end. Now, however, I have to waste my precious time entering my account details. If this is a technical problem, please do something about it! After all, such errors have a huge impact on my user experience and even my desire to play.

Apr 6, 2024

Complaint marked as Resolved

I was contacted and was advised to reinstall my browser or try to log in with another account. I reinstalled my browser and the problem went away. I think it was due to the fact that this browser had been installed on my computer for over a decade and I had never cleared cookies in its settings.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

For a long time I have not been given bonuses and freespins, although I used to get bonus money on my account often, as I make quite a lot of bets every day. Where did this greed come from? Now I think once again whether I should deposit more money into my account. I hope that Parimatch will return those promotions for regular players, which they had during the 2 years that I cooperated with them. If this does not happen, I will move to other well-known bookmakers.

Apr 6, 2024

Complaint marked as Resolved

Parimatch staff studied my profile history in detail and sent 50 freespins to my gaming account as a thank you for long and loyal cooperation. These guys are simply the best.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

It turns out that it took so long to withdraw the money only because my bank was blocking such transactions. I don't know what it was related to, but I tried adding another bank's card to my profile, and then tried again to withdraw my money from the deposit. It worked as I guessed it would.

Apr 5, 2024

Complaint marked as Resolved

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

My withdrawal not credited even after 4 months, let them resolve my issue, i have observed issue resolved within 1 or 2 days in this website, I can 100% tell they were all fake reviews and they are paid to write a fake review

If parimatch have guts then resolve my issue

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Bad site that is not very pleasant to deal with. You make your first deposit, then they ask you for 2 to 6 different documents to prove your identity for a simple $120 deposit. After you send in all these documents, you still won't get a refund, and may even have your account restricted, which is what happened in my case!

Apr 1, 2024

Complaint marked as Resolved

Parimatch staff explained to me that such strict verification rules are related to Indian legislation regarding casinos and other financial companies. After I provided all the necessary documents via email, access to the account was restored and the account was verified.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Their odds are always lower than their competitors. The day before yesterday I was paid twice at the wrong odds, the third time I took a screenshot just before the end of the match. I complained and was told my screenshot was wrong. It turns out that all they do is copy sports betting as their odds fluctuate, and then still offer the worst odds.

Apr 1, 2024

Complaint marked as Resolved

The problem was that the money for winning bets didn't show up in the balance right away. So I didn't see all the money I was supposed to get. Everything is fine now. It was enough to clear cookies in the browser to display the actual balance of the game profile.

Parimatch India Complaints & Reviews

File a complaint to Parimatch India

Parimatch India reviews & complaints page 41

Deposit failure on Feb 5

Post your Comment

I tried to deposit 15,000 rupees

Post your Comment

hi.

Post your Comment

I want to log into my account

Post your Comment

It is impossible to contact tech support.

Post your Comment

unfortunately, i am still unable to place bets at parimatch

Post your Comment

Amount deposited but not added to Parimatch account PlayerID 506200837

Post your Comment

My money that I won was sent to Ukraine fund without my permission

Money not credited to my parimatch account

Post your Comment

Did not received withdrawal

Post your Comment

Deposit not reflect or refund

Post your Comment

Fraud in parimatch app

Small variety of games at Parimatch

Post your Comment

After fulfilling all their demands, they did not unblock my account...

Post your Comment

I really don't like having to re-enter my account login and password several times in a week

Post your Comment

No bonuses and freespins

Post your Comment

It took so long to withdraw the money

Post your Comment

Withdrawal not credit

Post your Comment

They will ask you for 2 to 6 different documents to prove your identity

Post your Comment

PM odds are always lower than competitors odds

Post your Comment

Recent comments

Related businesses