Parimatch India Complaints & Reviews

I don't like the Parimatch app. There is a lot o[censored]nnecessary information, the design is uninformative, the font is too small, sometimes there are hang-ups. It is much more convenient to place bets on the site itself. But the problem is that I have little free time and it was convenient for me to make bets from my phone on the way to or from work. Please do something with the application to make it convenient to use.

I have initiated withdrawal on 19th february2024 but time frame s passed yet I didn't received amount yet

Not sure why but I am facing huge issued with pari match earlier there were no issue I am using pari match from long time

Reply from pari match

After checking with our payment support, we would like to inform you that the withdrawal was been credited to your bank account successfully, please contact your bank and provide them with the following UTR numbers so as they can ghelp you track the transaction. UTR[protected].
UTR[protected].

Reply for State bank of india - my bank account

Dear sir/madam
As per UTR number that you have mentioned in mail is regarding of amount Rs.395/- and it was credited to Paytm account.Please find the attachment.

This is refund issue

I have made a transaction of 5000 on 17th february which is declined and refund is promised by 1 working day it's been 32 days now still I haven't got any refund nothing at all

After many days of no response from Parimatch support, I finally got an answer about the profile verification on the site. They told me to send my identity documents again, but with a different background and angle. They also told me that the photos should not be cropped and all data on the documents should be visible and legible on the photos.
I complied fully with these requirements and sent them the documents needed to verify the...

I don't think I deserve such poor service in my life. I've been trying to withdraw my winnings for months now with no luck. Whoever answers my chat messages is horribly stupid and when you are about to get a reply, they send a generated reply and don't reply again. I've also tried chatting in chat, but no one ever responds... Every time I try to withdraw money, they reject it... I'm starting to think this site is not really honest.

It's already the 9th day my deposit is not credited. I sent all the proofs of deposit in BTC. There were 3 deposits made, two of them were credited, but the largest one is not credited.
Support completely ignored me for the last 5 days, then replied to me with "Sorry for the backlog" and then no updates.
Then I was informed that BTC deposits can take more than one week to be credited! I am not happy with the terms and conditions of this casino.

One of the worst customer service among casinos. I deposited money to my balance but it was not credited to my account even after many hours. I wrote to customer support several times and each time they asked for some new information and the response was very superficial. I spent a lot of time communicating with the support staff, but I never saw my money in the payment balance of my account. I expect to be helped at least on this site.

I registered on Parimatch 8 months ago. I bet on cricket. I win or lose, but everything goes smoothly. But one day I funded my account through Parimatch mobile app. The account shows the added money, but it can't be used because my account now has a status of "Verification Required".
I contacted customer support and provided the documents as required, but they told me that they need a document from the bank confirming that I am the owner of the account. The problem is that the bank has not been able to give me this document for 2 weeks now, so my money is still in my Parimatch account. After that I have very bad impressions of this casino.

I always thought the negative reviews weren't true, but it finally happened to me. I tried to withdraw my winnings but they nullified my efforts. I sent all my documents to Parimatch security. They are still not giving back my hard earned money. I will definitely find a way to contact the owners of this casino and I will tell them the whole truth about how customers are treated here!

I got banned because my account name didn't match my personal information from my documents. I just made a deposit and 5 minutes later I was banned. The support agent who helped me was quite rude. He said I was banned because of a gambling addiction.
Still waiting for my account to be reactivated with the money that is in my account. I am willing to change the name on my account to my real name. Just give me my money back.

This site provides services for betting and making money. It is really a very easy way to make money. I like it, I can bet on any sports it looks very fast. But I started to notice that the loading time of this website is getting worse because many people prefer to bet in the evenings. On weekends the website is much faster, so I notice a pattern in this.

It's been 3 days since I deposited the money into my account, but it hasn't been credited yet, even after sending screenshots of the transaction to support via email. No response yet. I don't understand how the money can take so long to be credited to my account balance? Because of this error I can't place bets! I want to take my money back and put it in another casino!

I spent an entire day trying to get help from their customer service after they failed to fund my account after making a deposit. Although I waited 3 hours after making a deposit to contact them (as required by their rules), they didn't care. I missed a few sporting events where I was going to place some live match bets and as of writing this review, my money still hasn't been credited!

Player ID[protected]
Widraw of 25000/- no received which I requested on 18/03/2024 3 working days time frame is over still not received my amount to bank account as I have given to them

I made a withdrawal of 16000 on 15 Feb 2024, But till today I haven't received that amount. I have mailed and talked to 100 customer agents. Every time they come up with new answers.

Customer service is very pathetic. They only send BOT messages in chat

Please Stay away from Parimatch

Parimatch is a scammer.

I was scammed when I tried to withdraw my money. They demanded identity documents and also photos of the bank card, so I sent them. Then they asked for clearer photos. And when I provided everything, they asked me to send them a bank statement. I sent it, and then they asked me to take a picture with my passport and bank card in my hands. But that was not the end of it. They asked me to send them pictures of bank cards from different angles. What kind of mess is this? I sent them a total of over 50 emails, but to no avail.
I am so frustrated that I will take a video of this obvious theft and expose Parimatch Casino.

I've never seen an online casino where you make a deposit to your balance in order to place a bet on an event you've been looking forward to for so long, but you have to wait hours for your deposit to show up. They take advantage of this so that you lose money. These events go away and you are forced to bet on events you didn't plan on. The customer service acts like robots. They are constantly unable to help you in any way. Disgusting opinion of the cooperation!

When I tried to withdraw money from my Parimatch account, I was asked for documents. I immediately wrote an email to Parimatch security service. Security asked for a national ID card, I sent it. In addition to the ID, I sent them an email with a picture of me holding my documents in my hands. Parimatch then sent me an email that my account was blocked. Since I own a store selling tea, I provide free wifi to customers who come to my store. Therefore, my IP could be used to register Parimatch account by the visitors of my tea store. At the same time, the email address, debit card, e-wallet and the rest of the information belong to me. If you don't want to work with me anymore, please refund me from my account and then close my account. Now my account has been locked and I have not been allowed to withdraw any money. Please give me my money back.

Hi, I am from India. I made a deposit 1 week ago. I won a couple of bets and when I tried to withdraw, the security stopped me and asked me to provide more information for verification.
So far I have not been able to withdraw my money, the support staff is not helping me. There is literally nothing they can do, the only thing they are there for is to tell me to calm down and wait another day.
The verification staff in general look like bots that don't help at all and answer you the same thing over and over again.
They don't have the skills to respond to situations like this. So I feel like they just want to sit back and wait for me to forget about my problem so they can take my money.

I have played with so many casinos and they all pay out winnings.
But what about Parimatch? They will help you deposit in all kinds of ways, but what happens when you want to withdraw?
They will block your account when you win. I want to withdraw my winnings but now I can't do it.
Contacted customer service, they ask me to create another withdrawal request. But how can I do that if my account is blocked? Customer support always repeats the same useless words.

I have written to technical support about my login problem but till now no one has solved the problem. I have also faced problems on this site before, but this is the first time I have such a problem. I am getting an error that wrong user id or password has been entered, for this reason I am unable to log in to my account. I clicked the "Forget Password" button to create a new password, received a confirmation code in my email. After entering...