Parimatch India Complaints & Reviews

For some reason I am not allowed on the Parimatch site. Is the site inaccessible for certain regions? I saw an advertisement on Facebook, decided to register, but I can't do it because the site is inaccessible. This is some nonsense and a waste of your time! It is better to avoid such bookmaker offices!

Feb 28, 2024

Complaint marked as Resolved

They wrote to me and asked me what country I was living in. I explained that I don't live in India now, but I have Indian citizenship. In response to this the guys from technical support told me that the Parimatch site is available only for players from India. It's a pity, but now I know the reason why the site doesn't open.

Helpful

5 other people found this review helpful

5 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I place bets in the Parimatch mobile app. I noticed that if I place bets in the application, I sometimes get hang-ups. Unlike the computer version of Parimatch, where I never had such problems. I use the Parimatch app on my iPhone 11, iOS 16.3. Because of these freezes I missed several profitable bets! Now who will give me back the money I didn't earn because of a crooked mobile app!

Feb 28, 2024

Complaint marked as Resolved

I was contacted and asked to clarify all the details regarding my problem. In addition, they advised me to reinstall the Parimatch app and update the iOS version to the current one. I don't know what helped me, but the freezes in the app stopped.

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Yesterday I noticed a typo in the odds (it was obvious that the odds had nothing to do with reality). I made a bet, got the winnings. Today I go to my account, but it is blocked. I wrote to tech support, but they told me that my account cannot be unblocked. Please unblock my account.

Feb 28, 2024

Complaint marked as Resolved

The support staff went to my satisfaction and unblocked my account, explaining that the rules of the bookmaker's office specify in what cases the bet can be considered invalid.

Helpful

6 other people found this review helpful

6 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Why can't I verify my profile? Yesterday I sent a request for verification, uploaded all the necessary documents, but my profile still has the status "Not verified". Where can I go to speed up the process of verification of my profile?

Feb 28, 2024

Complaint marked as Resolved

I wrote to support. No reply, but they verified my profile almost immediately. My advice to those who find themselves in the same situation: don't waste time and write to support at once.

Feb 28, 2024

Updated by Dasra I wrote to support. No reply, but they verified my profile almost immediately. My advice to those who find themselves in the same situation: don't waste time and write to support at once.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Trying to place 5 bets at the same time, but I can't do it. Tell me what could be the reason. Before that I put 3 bets in one day, no problems. But yesterday I tried to put 5 bets, and nothing comes out. I have never met such a thing, although not the first year I work with bookmakers.

Feb 28, 2024

Complaint marked as Resolved

The support person informed me that there was not enough money in my balance to place so many bets at one time. I topped up my balance with another Rs. 5000 and the problem disappeared.

Helpful

8 other people found this review helpful

8 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I don't understand how to withdraw the bonus money I received for my first deposit. I deposited Rs 30, 000 and received Rs 3, 000 bonus money. This site is not clear at all about the bonus terms and conditions. Why do I have to read the site rules EVERY DAY to understand how I can withdraw my bonuses!!! The site is exactly created for PEOPLE?

Feb 26, 2024

Complaint marked as Resolved

I have read the rules of the site. To withdraw bonus money, you need to fulfill certain conditions. I thought that bonuses can be withdrawn even without betting. This is my fault for not familiarizing myself with the rules of withdrawing bonus money. The problem is not relevant, but later I will complete this review if someone will be interested in the result.

Helpful

7 other people found this review helpful

7 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Can you explain me why my account balance is not updated immediately after a winning bet? Sometimes it takes several hours to see your winnings. This is not always convenient, especially when you plan to make another bet, but you don't know what your current balance is. I use the Parimatch site via Google Chrome for my computer.

Feb 26, 2024

Complaint marked as Resolved

Cleaned cookies and the problem went away by itself. It's time to add this solution to the list of popular issues on the Parimatch website.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Good afternoon. My account was blocked. The reason given by the Parimatch staff "When depositing funds to your account, a bank card with stolen status was used". However, I deposited funds with my own bank card. Please unblock my account. I believe this was an unfortunate mistake. I wrote to technical support a couple of hours ago, but I haven't received an official reply from Parimatch yet. I am duplicating my message here as well to solve this problem as soon as possible.

Feb 26, 2024

Complaint marked as Resolved

I solved the problem with Parimatch support. It turns out that at the moment of deposit transaction, the card was temporarily blocked by my bank, as the transaction seemed suspicious to them. The problem was solved with the bank and Parimatch. The next payments will be made accurately.

Helpful

9 other people found this review helpful

9 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I am very disappointed with my experience at this casino. I have been experiencing withdrawal problems for several weeks. After winning over 30K in a single bet, I expected a quick and reliable withdrawal to my card. However, the money has not arrived for five days now and the support team has been unresponsive to my inquiries. This experience raises serious doubts about the reliability of the casino and the honesty of its operations. I recommend...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

It is impossible to win with deposits less than Rs. 15000. You need a big financial cushion not to nullify your deposit on your first bets. I still can't get the bonus money for the first deposit.

Feb 26, 2024

Complaint marked as Resolved

I will add that I received the bonus money after verification. But I still advise you to play with large sums to feel more confident. This way you can place many bets, and one profitable bet will help to cover several losing ones.

Helpful

7 other people found this review helpful

7 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Payments last 5-6 days. I don't understand the reason for delayed payments, tech support answers once in 2 days. I can't withdraw the whole amount from the balance, only 70-80% of the deposit. I hope that by contacting here, my problem will finally be heard.

Feb 26, 2024

Complaint marked as Resolved

The support staff provided detailed explanations regarding delays and withdrawal restrictions. They also took measures to speed up payments. So far all my questions have been answered. The only request: please speed up the response time to support questions.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Notifications of winnings have stopped coming to my e-mail. It used to be convenient to track my winnings, now I have to go to the site every time. How long will this outrage continue. Why can not just hire professional developers!???...

Helpful

18 other people found this review helpful

18 found this helpful

Write a comment

I play in Parimatch on my computer and in the app on my phone. When I make a deposit via the app, I don't receive an SMS from the bank with a confirmation code. I have to go to Parimatch through the site to deposit funds to the balance. It is a bit inconvenient. Is it impossible to fix it at last?

Feb 23, 2024

Complaint marked as Resolved

We wrote from the technical department of Parimatch. Asked to describe the problem in detail. They promised that in the next version of the application the problem would be fixed. It's been less than a week, a new version of the application has been released, now SMS come. It's cool that the app is being improved. By the way, they transferred 1000 rupees to my balance as an apology.

Helpful

21 other people found this review helpful

21 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I tried to recharge my account for Rs 25000 but only Rs 12000 was credited. I can't understand where the other 13000 rupees went, although the card shows that the entire amount was debited. Where is my money? I demand that all the money I deposited in my account be credited back to me immediately!

Feb 23, 2024

Complaint marked as Resolved

In two days the money was credited to my balance. I can't understand why there was such a delay. But I advise Parimatch to keep an eye on such situations to prevent them.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Hi
i had requested many times
[protected] sumit singla This is my parimatch ID and I had withdrawn and Rs.7500 on 27 October 2023 but I didn't received any money in my account I have been providing such details like statement and all the screenshots but you guys are keeping me playing and making excuse again again and again today I am sending statement till date 21 February 2024 it's the updated statement kindly check the statement...

+2 photos

Helpful

Found this helpful?

Write a comment

I made my first deposit, placed one bet and won more than 10 thousand rupees. But when I tried to make a withdrawal, the money didn't arrive even on the third day. This scares me a bit, especially after reading reviews about withdrawal problems. I want to believe that the problem will be solved in my favor and Parimatch specialists will finalize the system of winnings withdrawal.

Feb 23, 2024

Complaint marked as Resolved

On the advice of an employee of the support department of Parimatch, I contacted a representative of my bank. It turned out that the money had been blocked by the bank because of suspected money laundering. I had to provide the bank with information about the origin of this money. They said that in the future such transactions would go through without problems.

Feb 23, 2024

Updated by KusariKusari On the advice of an employee of the support department of Parimatch, I contacted a representative of my bank. It turned out that the money had been blocked by the bank because of suspected money laundering. I had to provide the bank with information about the origin of this money. They said that in the future such transactions would go through without problems.

Helpful

14 other people found this review helpful

14 found this helpful

Write a comment

Post your Comment

Comment Guidelines

My Rs 12000 deposited in my balance was blocked a few days ago. I have tried to contact the support team but still no response. I hope the support staff will pay attention to my requests for help.

Feb 23, 2024

Complaint marked as Resolved

I didn't pass verification and that was the problem. I didn't know that I had to send a photo of my documents to be able to bet and withdraw money. The money was unblocked and the problem is over.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Crediting money to the game deposit - instantly. Withdrawal of money began to last 5-7 days. Sometimes there is a feeling that it is done on purpose so that I withdraw my winnings less often. Why before the winnings could be credited to the card in 1 day, and now I have to wait longer.

Feb 23, 2024

Complaint marked as Resolved

I was contacted by thesupport departmentof Parimatch. They advised to withdraw money through a crypto-wallet to reduce the withdrawal time. So I did so.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

To be honest, it pisses me off that payouts come a few days late. I created a withdrawal request the night before yesterday. Today is coming to the end of the day, but the money is still not on my bank card. Why do I have to wait so long?

Feb 23, 2024

Complaint marked as Resolved

A support employee advised me to choose another option for withdrawing money. The speed of withdrawal of winnings depends on the chosen method. Some Indian bank cards do indeed receive money with a big delay.

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment