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Parimatch India Complaints & Reviews

4.1
Updated: Mar 20, 2026
Complaints 1811
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1458
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353
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Parimatch India reviews & complaints page 48

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Nessundorma
from Kabirdham, Chhattisgarh
Feb 19, 2024
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Didn't do anything illegal, but I got my account blocked. Since yesterday I can't log in. When I try to log in, it says that my account has been accessed by third parties. I have not shared my password with anyone. How can I contact support to get an explanation? I used to love Parimatch, but after this case I am starting to be disappointed in them.
Feb 21, 2024
Complaint marked as Resolved 
My account was locked because it appeared that someone had picked up my password (I used a password that was too simple when I signed up). I had my account restored and my password changed. I was lucky that the attacker did not withdraw money from my account.
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    Slaughterhaus7
    Feb 19, 2024
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    I deposited 35, 000 rupees and won 50, 000. Withdrew two weeks, and then just blocked the account, said that I have two accounts, and now I can not enter at all and 50 thousand that I won, just disappeared, tech support promised that the money will withdraw, and then just blocked, how can you contact, does no one know.
    Feb 21, 2024
    Complaint marked as Resolved 
    I sent an e-mail. They explained that according to the rules of Parimatch, it is forbidden to have two accounts. In my case I made concessions and put my money for withdrawal. But I will not be able to make bets at Parimatch anymore. It's good that I didn't lose my money.
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      trilemma
      from Hajipur, Punjab
      Feb 19, 2024
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      Help me. I'm trying to register on Parimatch, but I get an error that a user with the same email address already exists. How can this be? I certainly haven't registered on Parimatch before. Maybe it's some kind of mistake? I demand clarification.
      Feb 21, 2024
      Complaint marked as Resolved 
      I was written to by a Parimatch support employee. As it turned out, some time ago I registered with them. Apparently, I completely forgot about it, as it was a long time ago. They helped me to restore access to my account so that I didn't have to register another one.
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        Aviator777
        Feb 16, 2024
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        I often have delays in paying out my winnings. Sometimes money from my account arrives to my card within 2 days, but sometimes I have to wait for 6 or even 7 days. Otherwise, I am satisfied with the bookmaker, but delays in payments are not pleasing!
        Feb 19, 2024
        Complaint marked as Resolved 
        I was advised to use another way to withdraw money. I decided to try it. The withdrawal lasted 2 days. Not ideal, but I am satisfied with this indicator. If such withdrawal time will continue, I will be satisfied.
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          CasinoLover
          from Kabir Nagar, Delhi
          Feb 16, 2024
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          Hi. A few years ago I verified my profile and added documents. Yesterday I got an email and was asked to verify again, without explanation. Explain why I have to re-verify if I have done it before? At the same time I cooperate with another bookmaker, but there is no such problem there.
          Feb 19, 2024
          Complaint marked as Resolved 
          The problem was that my driver's license was about to expire. Instead of the driver's license I uploaded other documents confirming my identity. Why these documents were not requested from another bookmaker's office, I can't understand. But the main thing is that now there is no problem.
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            Friezer
            from Hajipur, Punjab
            Feb 16, 2024
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            Very very slooooow website

            The speed of the site in the evening is terribly slow. Sometimes you have to spend 5 minutes to make one bet! I come home from work very tired and open Parimatch to relax! Instead I have to wait 5 minutes each to place a bet. Do something already to make this stop!...
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            Endocryne
            from Nadbai, Rajasthan
            Feb 16, 2024
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            I have been playing with Parimatch for a long time, before that I made withdrawals, there was no commission! And then suddenly win, I start withdrawal, from my money take off the commission of 1500 rupees, to which they say that it is a tax on the gain. How can this be? I have not met such in other bookmaker offices.
            Feb 19, 2024
            Complaint marked as Resolved 
            I would like to complete the review. Guys from the Parimatch team contacted me and helped to solve the problem. As it turned out I had a minus on my balance. Thus, my bank charged me Rs.1500 as a loan interest charge. I apologize for blaming Parimatch for my problem.
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              Samirkhan47
              Feb 15, 2024
              Dec 18, 2024
              This thread was updated on Dec 18, 2024
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              Deposited amount missing in account

              Have made deposit transaction 2 days ago using paytm transfer and transaction was successful but money wasn't added in to my parimatch account and I contacted customer service more thn 10 times until now and each time getting automated response from them. I started using this site recently. After withdrawal of one 50, 000 transaction and one 70, 000 transaction, I'm facing this issue while depositing money and they are showing me steps how...
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              Pharos
              from Maan, Maharashtra
              Feb 15, 2024
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              Activation code

              When registering, the activation code does not come to my e-mail. Tried 3 different email addresses, but nothing helped. Who had the same problem? Maybe I need to use a VPN? Searching the internet did not solve the problem, apparently I am the only one with this problem....
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              Alkanoid
              from Delhi, Delhi
              Feb 15, 2024
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              It's the fifth day I can't pass the verification process. I sent all the documents required by Parimatch website support. They reply that there are still not enough documents for verification. Until the verification is confirmed, I will not be able to withdraw my winnings. To be honest, I am already a bit tired. Please advise me what to do in this situation.
              Feb 19, 2024
              Complaint marked as Resolved 
              Uploaded my driver's license photo, my profile now has a "Verified" status. The problem was that my passport photo of my face looks shabby. Because of this my account did not want to be verified.
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                Samirkhan47
                Feb 15, 2024
                Feb 18, 2024
                This thread was updated on Feb 18, 2024
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                Deposit money missing

                Address: Cyprus

                I have made deposit transaction 2 days ago using paytm transfer and transaction was successful but money wasn't added in to my parimatch account and I contacted customer service more thn 10 times until now and each time getting automated response from them. I started using this site recently. After withdrawal of one 50, 000 transaction and one 70, 000 transaction, I'm facing this issue while depositing money and they are showing me steps...
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                Helixo
                Feb 15, 2024
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                Hi. I made a deposit, but the funds did not arrive on my account. For three days I communicated in the support chat and provided all the proofs of payment. However, each time I was told to send some more documents. In the end, they simply replied that I made a deposit less than the minimum amount and closed the chat. After that I corresponded with technical support for another day, providing all the proofs and screenshots of the bank statement, but the support staff just stopped replying. I will use the services of your competitors.
                Feb 19, 2024
                Complaint marked as Resolved 
                I got an email from a person from Parimatch. It turned out that my bank split the payment into 2 parts. After a call to the bank support, the money was credited to the account at once. It's clear why the deposit amount was less than the minimum.
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                  Nomadiction
                  Feb 15, 2024
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                  It's not the first time I play with Parimatch. At first everything was fine, there were winnings, albeit small. But today something unreal started! I make bets, refresh the page, and there are no bets at all! Thank you that at least the money is not deducted from the balance! I did not expect such bugs at such a well-known bookmaker! I don't want to play with you anymore, I've had enough.
                  Feb 19, 2024
                  Complaint marked as Resolved 
                  I read on the internet that in such situations it is recommended to update the browser to the latest version and clear cookies. I did. Some of this helped. Now the bets are displayed in my personal cabinet at once.
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                    Jesus99
                    Feb 14, 2024
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                    I have been playing here for a long time, registered 4 months ago. Everything was fine, although sometimes money was not withdrawn immediately, but within the norm. However, in the last 2 weeks the situation has become catastrophic. Withdrawal lasts 5 days. Once in a while the money was returned to my balance. But today something incomprehensible happened. After two losses in a row, I put a bet to increase and won. However, when I logged into my account, this bet was not counted, and the money just remained in the account. How is this possible?
                    Feb 16, 2024
                    Complaint marked as Resolved 
                    I managed to get in touch with tech support. My case was reconsidered and the bet was counted. I hope this will not happen again in the future.
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                      XposedX
                      from Mumbai, Maharashtra
                      Feb 14, 2024
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                      I tried to recharge my balance for Rs 19, 000 but despite debiting my card, the money did not show up on my balance. In my account on the website, my money transfer has a status of "Pending" for the fifth day now. I have written to the email but have not received any response so far. I don't know what to do. Please help me.
                      Feb 16, 2024
                      Complaint marked as Resolved 
                      Today I finally got a reply from Parimatch. It turns out that I had to go through verification. I sent the documents and in 5 minutes the money was credited to my balance.
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                        MiGrain
                        Feb 14, 2024
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                        I have some questions regarding the speed of withdrawal. I have been regularly withdrawing large sums every month for a year now, and the waiting time is different every time. Sometimes it takes only 1 hour, and sometimes I have to wait for 10 days. Despite appeals to the support team, I still haven't been given a clear answer as to why this happens.
                        Feb 16, 2024
                        Complaint marked as Resolved 
                        I was contacted by the support team. They advised me to use a card from another bank to withdraw money. This time the money was withdrawn in less than 24 hours. Apparently, the problem was on the bank's side.
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                          Redshock
                          Feb 14, 2024
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                          Address: India

                          I haven't placed a bet in a while and decided to log in to my account, which I haven't used for more than half a year. Imagine my surprise when I got an error that such a user was not found or was deleted! At the same time, there was still money on the account, albeit a small amount. What am I supposed to do with it now?!
                          Feb 16, 2024
                          Complaint marked as Resolved 
                          My problem was successfully resolved. After my feedback, my account was restored and I have access to my funds again. I will continue to use your platform and place bets.
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                            ElectricEel
                            Feb 14, 2024
                            Feb 16, 2024
                            This thread was updated on Feb 16, 2024
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                            Resolved

                            I have problems with the withdrawal of my winnings on Parimatch and it makes me nervous. It's been 3 days and the money has not arrived on my bank card. I used to get my money within 3 days. What happened so that now the situation has changed? I need my money urgently!
                            Feb 16, 2024
                            Complaint marked as Resolved 
                            I would like to update my review and inform you that my problem with withdrawing my winnings on Parimatch was successfully resolved. I contacted customer support and they promptly reviewed my situation. The withdrawal process was expedited and the money was transferred to my bank card in a shorter time than expected.
                            Feb 16, 2024
                            Updated by ElectricEel
                            I would like to update my review and inform you that my problem with withdrawing my winnings on Parimatch was successfully resolved. I contacted customer support and they promptly reviewed my situation.
                            The withdrawal process was expedited and the money was transferred to my bank card in a shorter time than expected.
                            I think it’s a scamming website
                            You can deposit money n trade
                            When u wanna withdrawal ur money they seem to reject
                            Which mean u can accumulate ur asset on their page but u can’t take ur money out
                            I was able to get my funds back through the assis tan ce of gavinray 7 8 gmail . com he placed a recovery of the funds and I got all that was held
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                              Jagadeepak
                              from Bengaluru, Karnataka
                              Feb 8, 2024
                              Mar 22, 2024
                              This thread was updated on Mar 22, 2024
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                              Withdrawal not yet received

                              I had made an withdrawal of Rs 20000.00 on 29th January 2024 which is showing as successful.
                              But I have not received any amount to my bank account.
                              I have communicated with support more than 20 times ended up with no solution.
                              Even I have sent mail with bank statement and mail reply from bank official ID stating that the amount has not been credited to my bank account.
                              But still they are replying sMe answer...
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                              Shivam123@
                              from New Delhi, Delhi
                              Feb 6, 2024
                              Feb 21, 2024
                              This thread was updated on Feb 21, 2024
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                              The robbed my money twice and denyl to pay me back

                              I’ve done deposit against Parimatch they are denying and cancelled my deposit adn money deducted from my bank account however I’ve provided them every proof stil they denying to refund me my money back I want to file a case in consumer court against them I’ve send them more than 50 emails no result provided by them...
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