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Parimatch India Complaints & Reviews

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Updated: Jun 16, 2026

Complaints 1818

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1458

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Parimatch India reviews & complaints page 49

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I don't understand how to withdraw the bonus money I received for my first deposit. I deposited Rs 30, 000 and received Rs 3, 000 bonus money. This site is not clear at all about the bonus terms and conditions. Why do I have to read the site rules EVERY DAY to understand how I can withdraw my bonuses!!! The site is exactly created for PEOPLE?

Feb 26, 2024

Complaint marked as Resolved

I have read the rules of the site. To withdraw bonus money, you need to fulfill certain conditions. I thought that bonuses can be withdrawn even without betting. This is my fault for not familiarizing myself with the rules of withdrawing bonus money. The problem is not relevant, but later I will complete this review if someone will be interested in the result.

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Can you explain me why my account balance is not updated immediately after a winning bet? Sometimes it takes several hours to see your winnings. This is not always convenient, especially when you plan to make another bet, but you don't know what your current balance is. I use the Parimatch site via Google Chrome for my computer.

Feb 26, 2024

Complaint marked as Resolved

Cleaned cookies and the problem went away by itself. It's time to add this solution to the list of popular issues on the Parimatch website.

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Good afternoon. My account was blocked. The reason given by the Parimatch staff "When depositing funds to your account, a bank card with stolen status was used". However, I deposited funds with my own bank card. Please unblock my account. I believe this was an unfortunate mistake. I wrote to technical support a couple of hours ago, but I haven't received an official reply from Parimatch yet. I am duplicating my message here as well to solve this problem as soon as possible.

Feb 26, 2024

Complaint marked as Resolved

I solved the problem with Parimatch support. It turns out that at the moment of deposit transaction, the card was temporarily blocked by my bank, as the transaction seemed suspicious to them. The problem was solved with the bank and Parimatch. The next payments will be made accurately.

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It is impossible to win with deposits less than Rs. 15000. You need a big financial cushion not to nullify your deposit on your first bets. I still can't get the bonus money for the first deposit.

Feb 26, 2024

Complaint marked as Resolved

I will add that I received the bonus money after verification. But I still advise you to play with large sums to feel more confident. This way you can place many bets, and one profitable bet will help to cover several losing ones.

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Payments last 5-6 days. I don't understand the reason for delayed payments, tech support answers once in 2 days. I can't withdraw the whole amount from the balance, only 70-80% of the deposit. I hope that by contacting here, my problem will finally be heard.

Feb 26, 2024

Complaint marked as Resolved

The support staff provided detailed explanations regarding delays and withdrawal restrictions. They also took measures to speed up payments. So far all my questions have been answered. The only request: please speed up the response time to support questions.

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Notifications of winnings have stopped coming to my e-mail. It used to be convenient to track my winnings, now I have to go to the site every time. How long will this outrage continue. Why can not just hire professional developers!???

Feb 23, 2024

Complaint marked as Resolved

UPD: My inattention was to blame. When I received emails from Parimatch, I clicked on the "Unsubscribe" button. All notifications stopped coming. In the account settings I found how to keep only important notifications.

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I play in Parimatch on my computer and in the app on my phone. When I make a deposit via the app, I don't receive an SMS from the bank with a confirmation code. I have to go to Parimatch through the site to deposit funds to the balance. It is a bit inconvenient. Is it impossible to fix it at last?

Feb 23, 2024

Complaint marked as Resolved

We wrote from the technical department of Parimatch. Asked to describe the problem in detail. They promised that in the next version of the application the problem would be fixed. It's been less than a week, a new version of the application has been released, now SMS come. It's cool that the app is being improved. By the way, they transferred 1000 rupees to my balance as an apology.

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I tried to recharge my account for Rs 25000 but only Rs 12000 was credited. I can't understand where the other 13000 rupees went, although the card shows that the entire amount was debited. Where is my money? I demand that all the money I deposited in my account be credited back to me immediately!

Feb 23, 2024

Complaint marked as Resolved

In two days the money was credited to my balance. I can't understand why there was such a delay. But I advise Parimatch to keep an eye on such situations to prevent them.

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I made my first deposit, placed one bet and won more than 10 thousand rupees. But when I tried to make a withdrawal, the money didn't arrive even on the third day. This scares me a bit, especially after reading reviews about withdrawal problems. I want to believe that the problem will be solved in my favor and Parimatch specialists will finalize the system of winnings withdrawal.

Feb 23, 2024

Complaint marked as Resolved

On the advice of an employee of the support department of Parimatch, I contacted a representative of my bank. It turned out that the money had been blocked by the bank because of suspected money laundering. I had to provide the bank with information about the origin of this money. They said that in the future such transactions would go through without problems.

Feb 23, 2024

Updated by KusariKusari On the advice of an employee of the support department of Parimatch, I contacted a representative of my bank. It turned out that the money had been blocked by the bank because of suspected money laundering. I had to provide the bank with information about the origin of this money. They said that in the future such transactions would go through without problems.

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My Rs 12000 deposited in my balance was blocked a few days ago. I have tried to contact the support team but still no response. I hope the support staff will pay attention to my requests for help.

Feb 23, 2024

Complaint marked as Resolved

I didn't pass verification and that was the problem. I didn't know that I had to send a photo of my documents to be able to bet and withdraw money. The money was unblocked and the problem is over.

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Crediting money to the game deposit - instantly. Withdrawal of money began to last 5-7 days. Sometimes there is a feeling that it is done on purpose so that I withdraw my winnings less often. Why before the winnings could be credited to the card in 1 day, and now I have to wait longer.

Feb 23, 2024

Complaint marked as Resolved

I was contacted by thesupport departmentof Parimatch. They advised to withdraw money through a crypto-wallet to reduce the withdrawal time. So I did so.

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To be honest, it pisses me off that payouts come a few days late. I created a withdrawal request the night before yesterday. Today is coming to the end of the day, but the money is still not on my bank card. Why do I have to wait so long?

Feb 23, 2024

Complaint marked as Resolved

A support employee advised me to choose another option for withdrawing money. The speed of withdrawal of winnings depends on the chosen method. Some Indian bank cards do indeed receive money with a big delay.

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Parimatch has been quite consistent and efficient in getting deposits credited almost instantly.
The problem I'm facing now is with some of these deposits not getting credited.
Twice today I had deposited INR 4000 each and both showed as successful from my end but didn't get credited.
Moreover they push the issue saying come after 5 hours (never have I got funds credited in these 5 hours once they don't get credited within 10 mins).

Next they ask you to wait for 5 business days. I mean who are they to hold your money for 5 days. There have been a instances where I've waited for 20+ days but given up.

Now today 2 deposits of INR 4k each have not got credited. They're support centre responds but They're useless... they send us template messages as most of the users would know. If you ask them something technical, they have no response and tell you "Be patient"... like seriously??

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Anyway, I won a decent amount of 8000 thousand rupees, but I didn't go through card verification. Eventually, when I tried to log into my profile, the website page won't load. Why didn't anyone tell me that the card needs to be verified before winning? If I had known that I would have verified the card first and only then placed the bet. The impression of the company is spoiled.

Feb 21, 2024

Complaint marked as Resolved

I read that the site rules state that in order to avoid delays in withdrawing money, verification procedures should be carried out immediately after registering a Parimatch account.

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I'm trying to enter the site, but it won't let me in. It says that Parimatch is not available in my country. But I live in India. How can I access the site? I need help from an expert.

Feb 21, 2024

Complaint marked as Resolved

I realized what my mistake was. I use a VPN. That's why the Parimatch site was not detecting my country correctly. I added the Parimatch site to the VPN exclusion list to be able to place bets.

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I give it four stars for the beautiful website design and user-friendly interface. But the ads... There are too many of them. Advertising when you first enter the site, advertising while you make a bet, advertising while creating a withdrawal request. I already pay my commission for using Parimatch services. How many more ads should I see?

Feb 21, 2024

Complaint marked as Resolved

In support I was told that this is not an advertisement, but special offers from Parimatch. This advertising cannot be disabled. I installed AdBlock, now there are no ads.

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After depositing, 2 hours have passed and the money has not appeared on the balance. I deposited money on my account because I planned to win on the match of my favorite soccer team. The match starts in 1 hour and I still have zero balance. Why do I need this money if I don't have time to make a bet?

Feb 21, 2024

Complaint marked as Resolved

A person wrote to me and introduced himself as a Parimatch support employee. He said that, unfortunately, in some cases it is necessary to verify the profile in order for the money to be credited to my account. I passed the verification and the money appeared on my account. Of course, it's a shame that I missed a match where I could have won a good amount of money.

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Didn't do anything illegal, but I got my account blocked. Since yesterday I can't log in. When I try to log in, it says that my account has been accessed by third parties. I have not shared my password with anyone. How can I contact support to get an explanation? I used to love Parimatch, but after this case I am starting to be disappointed in them.

Feb 21, 2024

Complaint marked as Resolved

My account was locked because it appeared that someone had picked up my password (I used a password that was too simple when I signed up). I had my account restored and my password changed. I was lucky that the attacker did not withdraw money from my account.

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I deposited 35, 000 rupees and won 50, 000. Withdrew two weeks, and then just blocked the account, said that I have two accounts, and now I can not enter at all and 50 thousand that I won, just disappeared, tech support promised that the money will withdraw, and then just blocked, how can you contact, does no one know.

Feb 21, 2024

Complaint marked as Resolved

I sent an e-mail. They explained that according to the rules of Parimatch, it is forbidden to have two accounts. In my case I made concessions and put my money for withdrawal. But I will not be able to make bets at Parimatch anymore. It's good that I didn't lose my money.

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Help me. I'm trying to register on Parimatch, but I get an error that a user with the same email address already exists. How can this be? I certainly haven't registered on Parimatch before. Maybe it's some kind of mistake? I demand clarification.

Feb 21, 2024

Complaint marked as Resolved

I was written to by a Parimatch support employee. As it turned out, some time ago I registered with them. Apparently, I completely forgot about it, as it was a long time ago. They helped me to restore access to my account so that I didn't have to register another one.

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