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Parimatch India Complaints & Reviews

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4.1
Updated: Nov 14, 2025
Complaints 1782
Resolved
1456
Unresolved
326
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Parimatch India reviews & complaints page 62

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C
CrimsonShadow
Sep 19, 2023
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My account was blocked due to fraudulent actions. I absolutely do not understand what fraudulent actions are we talking about? All my actions were limited to using the standard functions of the service: deposit, bet, withdrawal.
Sep 21, 2023
Complaint marked as Resolved 
I repeatedly wrote to support with a request to explain the reason for the blocking. Finally, I was told that the account was blocked because of simultaneous connection from different devices. I logged in through my brother's phone. Finally the account was unblocked
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    A
    Anuj Naidi
    Sep 19, 2023
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    My user id is[protected] being and vip customer my deposit of 30, 000 INR has still not been reflected to my parimatch balance. I have provided the transaction screenshot I received no response from them .
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      L
      LunarWhisper
      Sep 18, 2023
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      Resolved

      I made a deposit, but the funds are still not reflected in my account. It's been a week now and the money is still invisible.
      Sep 20, 2023
      Complaint marked as Resolved 
      Finally, the money is here. It's great to know it's my own money. Pleasantly surprised. However, it seems that Parimatch should be more thorough with the withdrawal and deposit processes.
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        E
        EnigmaCipher
        Sep 18, 2023
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        Resolved

        It is really unpleasant when a large sum of money has accumulated on the account and there are problems with withdrawal. Earlier everything always worked clearly, and now suddenly there are such troubles.
        Sep 20, 2023
        Complaint marked as Resolved 
        Looks like the money never arrived on the card, but at least it went back to the Parimatch account. Decided to try to split the amount into several small transfers, maybe it will help to avoid further delays.
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          C
          CrystalWaves
          Sep 18, 2023
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          I would like to clarify if it is possible to get my money back? I made a deposit of Rs. 50, 000 but I have not seen any trace of that amount yet. Where is my money located?
          Sep 20, 2023
          Complaint marked as Resolved 
          I received a notification that the money has been credited. That's great! Glad it finally showed up after all.
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            M
            MidnightRider
            Sep 18, 2023
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            I often use the services of Parimatch, but recently I faced a problem - my winnings are delayed in payment.
            Sep 20, 2023
            Complaint marked as Resolved 
            Yes, this time I had to wait longer than usual for the money. But in the end, the situation is now normalized
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              E
              ElectricPulse
              Sep 15, 2023
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              Indeed, sometimes it can be difficult to understand the Parimatch application, even if it seems that everything should be intuitive. Perhaps it makes sense to simplify the functionality and make it more accessible.
              Sep 18, 2023
              Complaint marked as Resolved 
              Practically, after a week of using the application, I'm starting to navigate its structure and the placement of elements. However, for new users, it would really be beneficial to provide something more intuitive and comprehensible.
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                S
                StarryDreamer
                Sep 15, 2023
                Sep 15, 2023
                This thread was updated on Sep 15, 2023
                Resolved
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                Resolved

                Delays in crediting money is something I've encountered more than once. Frankly speaking, it is quite unpleasant. There is an urgent need to rectify the situation with financial transactions. My faith that the money will eventually arrive in the account is starting to fade.
                Sep 18, 2023
                Complaint marked as Resolved 
                Finally, the money did arrive. But the situation was certainly not meant to be this way. I wish that every time I could fully trust that the deposit to the account and withdrawal would go smoothly and without any unpleasant surprises.
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                I have been facing the deposit issue since 31 days. Not yet added to Parimatch.
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                  E
                  EnchantedExplorer
                  Sep 15, 2023
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                  Resolved

                  Been using for a long time without any problem. But this time after deposit the money has not returned to the account even after 5 days. Is this a new update in Parimatch?
                  Sep 18, 2023
                  Complaint marked as Resolved 
                  A week is too long to process a deposit these days. Finally the money came in, had time to make a couple of good bets.
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                    P
                    Prat1989
                    from Kolkata, West Bengal
                    Sep 14, 2023
                    May 24, 2025
                    This thread was updated on May 24, 2025
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                    Deposited Money but still not added to Parimatch

                    With reference to the message made to https://www.consumercomplaints.in on 11th Sep, 2023 with Complaint ID : 3468150, i would like to inform you that the issue has NOT been resolved yet. The amount is still not added to Parimatch Account and neither it got refunded to my Bank A/C.

                    So I am writing once again.

                    My Parimatch User ID is :[protected].

                    I have made a Deposit of Rs 2, 00, 000/- (Two Lakhs)...
                    +4 photos
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                    C
                    CosmicVoyager21
                    Sep 14, 2023
                    Sep 20, 2023
                    This thread was updated on Sep 20, 2023
                    Resolved
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                    Resolved

                    From the first withdrawal, they immediately asked for photo documents. This is such a reliable site, isn't it? Why such a strange requirement for the first withdrawal? After all, nobody wants their personal data to end up in the wrong hands.
                    Sep 15, 2023
                    Complaint marked as Resolved 
                    I wanted to understand in more detail the rules and privacy policy of the site. I found out that such a procedure is a standard measure to confirm identity and fight fraud. Based on this information, I decided to send a photo. So far, everything is going smoothly. I am sure that my data and money will remain in safe hands.
                    View replies
                    Is ur withdrawal sucessful. My is stuck since 2.9.23
                    Reply
                    CosmicVoyager21's [Complaint's author] reply, Sep 15, 2023
                    Yes, I still received my money after verification.
                    what did u do to verify ur account? my withdrawal is stuck since 2.09.2023
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                      S
                      SereneSpectre47
                      Sep 14, 2023
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                      On 10.09.2023 money was debited from the card. But at the moment the money has not appeared. It seems like it won't even show up. That's great! I'm so pleased.
                      Sep 15, 2023
                      Complaint marked as Resolved 
                      The money finally appeared. I hope Parimatch will deal with this situation.
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                        M
                        MysticPhoenixX
                        Sep 14, 2023
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                        What should I do if I deposited money but it still doesn't show up in my account? I have contacted support and they say to just wait. It's already been almost a week, how much longer do I have to wait?
                        Sep 15, 2023
                        Complaint marked as Resolved 
                        It turned out that the support service was right - the money did appear. It was just that the process took too long.
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                          P
                          Pem Tshering Lepcha
                          Sep 13, 2023
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                          My Gamr ID is[protected]
                          I have made a withdrawl of rs 6k on 2.9.23 and it's still pending firstly they told me to wait till 8.9.23 I waited and then they told me to provide bank statement I give them also but the are doing nothing whenever I ask them via email or chat support they r giving me same ans I.e., our export is working on ur issue and they need more time to solve it u will receive ur fund very soon. M I really need of cash please help me get my money. Parimatch India should Ban they are scamming people
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                            E
                            EchoEnigma33
                            Sep 13, 2023
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                            Resolved

                            It became noticeable to me that this bookmaker started to have problems with the processing of deposits and withdrawals. Earlier everything was at the highest level - promptly and without problems, but now I have to deal with long waits.
                            Sep 15, 2023
                            Complaint marked as Resolved 
                            Of course, it's good that it got fixed, but it's annoying to keep getting delayed.
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                              S
                              StarryDreamer42
                              Sep 13, 2023
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                              Resolved

                              Indeed, something has gone wrong with the company's performance as deposits are now stuck and not going through as usual.
                              Sep 15, 2023
                              Complaint marked as Resolved 
                              At the end of the week, the deposit did get credited.
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                                Q
                                QuantumJumper
                                Sep 13, 2023
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                                Resolved

                                The deposit never showed up, and even in cryptocurrency nothing came back. It's already been a whole week since the deposit.
                                Sep 15, 2023
                                Complaint marked as Resolved 
                                The last deposit was finally credited.
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                                  C
                                  CyberNomadX
                                  Sep 12, 2023
                                  Sep 12, 2023
                                  This thread was updated on Sep 12, 2023
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                                  Resolved

                                  The thing is, it's not the first time I've been waiting for the money to arrive on my account. And it seems that I am not the only one in this situation.
                                  Sep 14, 2023
                                  Complaint marked as Resolved 
                                  The money came, of course, as it always does, a couple days later. Sometimes longer. I seem to be getting used to it.
                                  View replies
                                  I have been waiting for my deposit since 28 days. But still money not added and neither it got refunded to my bank account
                                  Reply
                                  CyberNomadX's [Complaint's author] reply, Sep 14, 2023
                                  Wow. I didn't have such big delays in money transfers. I'm sure you will receive them.
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                                    T
                                    TechnoTrailblaze
                                    Sep 12, 2023
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                                    Resolved

                                    My 10 thousandth deposit from 29.08.23 disappeared without a trace. The funds were withdrawn from the card, but they have not been transferred to Parimatch. What is going on with my money?
                                    Sep 14, 2023
                                    Complaint marked as Resolved 
                                    The money finally came in. I don't understand why it took so long for the transaction to go through. I was beginning to think that it had been lost, and I had even given up hoping for a refund.
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                                      A
                                      AuroraAdventures
                                      Sep 12, 2023
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                                      Resolved

                                      The delay in crediting my deposit at this bookmaker really undermines the credibility of the platform. Such situations can seriously affect the relationship with users and the perception of the service as a whole.
                                      Sep 14, 2023
                                      Complaint marked as Resolved 
                                      It is great that now all the money on deposit is credited steadily and quickly. This is an important aspect to maintain the trust and satisfaction of users.
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