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Parimatch India Complaints & Reviews

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Updated: Feb 3, 2026
Complaints 1806
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1457
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Parimatch India reviews & complaints page 63

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S
SkyPirate13
Sep 20, 2023
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I was planning to withdraw some of my funds from Parimatch. I wrote several times to technical support, but there were practically no answers. Through all available communication channels I got the same answer: "Wait, the money will come soon, we have technical problems". It's been a week now, and the money still hasn't appeared. Neither on my account nor on my card.
Sep 22, 2023
Complaint marked as Resolved 
Just like they said, the money, should have arrived on the card. But it's taking too long and doesn't look right.
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    MysticJourney
    Sep 19, 2023
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    The transfer's done, but the money's still not in. Perhaps I should learn from my mistakes.
    Sep 21, 2023
    Complaint marked as Resolved 
    The money didn't come right away, but it did. Sometimes it can take 2 to 4 days.
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      SonicPhoenix
      Sep 19, 2023
      Sep 20, 2023
      This thread was updated on Sep 20, 2023
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      It was quite frustrating to encounter difficulties when trying to fund my account. Strangely enough, some payment methods did not work at all, while others were blocked by my bank.
      Sep 21, 2023
      Complaint marked as Resolved 
      In the end, it turned out to be possible to make a deposit via cryptocurrency. It was a new experience for me, and, in fact, the method turned out to be quite effective.
      m also having same problem since 2.9.23 till now not even a penny is credited from their site. while talking with their support team they said their export team is working day and night to solve my problem give them more time. this app is a completely fraud app dont trust this app
      SonicPhoenix's [Complaint's author] reply, Sep 21, 2023
      I don’t know, friend, everything has been decided for me. Maybe you really need to give it time.
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        NebulaSeeker
        Sep 19, 2023
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        The deposit of Rs 20000 was made 1 week ago, but till now the funds are not reflected in my account.
        Sep 21, 2023
        Complaint marked as Resolved 
        All 20000 rupees were returned to my card. Parimatch support explained that there was a glitch in the system. I think I will try again, but this time with a smaller amount. I will test it when withdrawals and deposits are restored.
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          CrimsonShadow
          Sep 19, 2023
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          My account was blocked due to fraudulent actions. I absolutely do not understand what fraudulent actions are we talking about? All my actions were limited to using the standard functions of the service: deposit, bet, withdrawal.
          Sep 21, 2023
          Complaint marked as Resolved 
          I repeatedly wrote to support with a request to explain the reason for the blocking. Finally, I was told that the account was blocked because of simultaneous connection from different devices. I logged in through my brother's phone. Finally the account was unblocked
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            Anuj Naidi
            Sep 19, 2023
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            My user id is[protected] being and vip customer my deposit of 30, 000 INR has still not been reflected to my parimatch balance. I have provided the transaction screenshot I received no response from them .
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              LunarWhisper
              Sep 18, 2023
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              I made a deposit, but the funds are still not reflected in my account. It's been a week now and the money is still invisible.
              Sep 20, 2023
              Complaint marked as Resolved 
              Finally, the money is here. It's great to know it's my own money. Pleasantly surprised. However, it seems that Parimatch should be more thorough with the withdrawal and deposit processes.
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                EnigmaCipher
                Sep 18, 2023
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                It is really unpleasant when a large sum of money has accumulated on the account and there are problems with withdrawal. Earlier everything always worked clearly, and now suddenly there are such troubles.
                Sep 20, 2023
                Complaint marked as Resolved 
                Looks like the money never arrived on the card, but at least it went back to the Parimatch account. Decided to try to split the amount into several small transfers, maybe it will help to avoid further delays.
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                  CrystalWaves
                  Sep 18, 2023
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                  I would like to clarify if it is possible to get my money back? I made a deposit of Rs. 50, 000 but I have not seen any trace of that amount yet. Where is my money located?
                  Sep 20, 2023
                  Complaint marked as Resolved 
                  I received a notification that the money has been credited. That's great! Glad it finally showed up after all.
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                    MidnightRider
                    Sep 18, 2023
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                    I often use the services of Parimatch, but recently I faced a problem - my winnings are delayed in payment.
                    Sep 20, 2023
                    Complaint marked as Resolved 
                    Yes, this time I had to wait longer than usual for the money. But in the end, the situation is now normalized
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                      ElectricPulse
                      Sep 15, 2023
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                      Indeed, sometimes it can be difficult to understand the Parimatch application, even if it seems that everything should be intuitive. Perhaps it makes sense to simplify the functionality and make it more accessible.
                      Sep 18, 2023
                      Complaint marked as Resolved 
                      Practically, after a week of using the application, I'm starting to navigate its structure and the placement of elements. However, for new users, it would really be beneficial to provide something more intuitive and comprehensible.
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                        StarryDreamer
                        Sep 15, 2023
                        Sep 15, 2023
                        This thread was updated on Sep 15, 2023
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                        Delays in crediting money is something I've encountered more than once. Frankly speaking, it is quite unpleasant. There is an urgent need to rectify the situation with financial transactions. My faith that the money will eventually arrive in the account is starting to fade.
                        Sep 18, 2023
                        Complaint marked as Resolved 
                        Finally, the money did arrive. But the situation was certainly not meant to be this way. I wish that every time I could fully trust that the deposit to the account and withdrawal would go smoothly and without any unpleasant surprises.
                        I have been facing the deposit issue since 31 days. Not yet added to Parimatch.
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                          EnchantedExplorer
                          Sep 15, 2023
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                          Resolved

                          Been using for a long time without any problem. But this time after deposit the money has not returned to the account even after 5 days. Is this a new update in Parimatch?
                          Sep 18, 2023
                          Complaint marked as Resolved 
                          A week is too long to process a deposit these days. Finally the money came in, had time to make a couple of good bets.
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                            Prat1989
                            from Kolkata, West Bengal
                            Sep 14, 2023
                            May 24, 2025
                            This thread was updated on May 24, 2025
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                            Deposited Money but still not added to Parimatch

                            With reference to the message made to https://www.consumercomplaints.in on 11th Sep, 2023 with Complaint ID : 3468150, i would like to inform you that the issue has NOT been resolved yet. The amount is still not added to Parimatch Account and neither it got refunded to my Bank A/C.

                            So I am writing once again.

                            My Parimatch User ID is :[protected].

                            I have made a Deposit of Rs 2, 00, 000/- (Two Lakhs)...
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                            CosmicVoyager21
                            Sep 14, 2023
                            Sep 20, 2023
                            This thread was updated on Sep 20, 2023
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                            Resolved

                            From the first withdrawal, they immediately asked for photo documents. This is such a reliable site, isn't it? Why such a strange requirement for the first withdrawal? After all, nobody wants their personal data to end up in the wrong hands.
                            Sep 15, 2023
                            Complaint marked as Resolved 
                            I wanted to understand in more detail the rules and privacy policy of the site. I found out that such a procedure is a standard measure to confirm identity and fight fraud. Based on this information, I decided to send a photo. So far, everything is going smoothly. I am sure that my data and money will remain in safe hands.
                            Is ur withdrawal sucessful. My is stuck since 2.9.23
                            CosmicVoyager21's [Complaint's author] reply, Sep 15, 2023
                            Yes, I still received my money after verification.
                            what did u do to verify ur account? my withdrawal is stuck since 2.09.2023
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                              SereneSpectre47
                              Sep 14, 2023
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                              On 10.09.2023 money was debited from the card. But at the moment the money has not appeared. It seems like it won't even show up. That's great! I'm so pleased.
                              Sep 15, 2023
                              Complaint marked as Resolved 
                              The money finally appeared. I hope Parimatch will deal with this situation.
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                                MysticPhoenixX
                                Sep 14, 2023
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                                What should I do if I deposited money but it still doesn't show up in my account? I have contacted support and they say to just wait. It's already been almost a week, how much longer do I have to wait?
                                Sep 15, 2023
                                Complaint marked as Resolved 
                                It turned out that the support service was right - the money did appear. It was just that the process took too long.
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                                  Pem Tshering Lepcha
                                  Sep 13, 2023
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                                  My Gamr ID is[protected]
                                  I have made a withdrawl of rs 6k on 2.9.23 and it's still pending firstly they told me to wait till 8.9.23 I waited and then they told me to provide bank statement I give them also but the are doing nothing whenever I ask them via email or chat support they r giving me same ans I.e., our export is working on ur issue and they need more time to solve it u will receive ur fund very soon. M I really need of cash please help me get my money. Parimatch India should Ban they are scamming people
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                                    EchoEnigma33
                                    Sep 13, 2023
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                                    It became noticeable to me that this bookmaker started to have problems with the processing of deposits and withdrawals. Earlier everything was at the highest level - promptly and without problems, but now I have to deal with long waits.
                                    Sep 15, 2023
                                    Complaint marked as Resolved 
                                    Of course, it's good that it got fixed, but it's annoying to keep getting delayed.
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                                      StarryDreamer42
                                      Sep 13, 2023
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                                      Resolved

                                      Indeed, something has gone wrong with the company's performance as deposits are now stuck and not going through as usual.
                                      Sep 15, 2023
                                      Complaint marked as Resolved 
                                      At the end of the week, the deposit did get credited.
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