Amazing! 🤩 It’s great to see how Parimatch India is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Parimatch India’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
Parimatch disappoints me. All transactions used to be fast, but now even the deposit is not credited. I hope that the company will explain why this is happening.
Aug 28, 2023
Complaint marked as Resolved
The money came. I wrote to support and they said that all transfers will be completed. But for now there is some kind of glitch in the work.
Dear Customer, Your transaction of Rs 18000 from ICICI Bank was successfully credited to the beneficiary M CUBE SERVICES account XXXXXXXXXXX0039 on 22/08/2023 11:04:04 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.
Even I sent Bank Statement Also
But they are not responding sir
Thank you
Payment methods cause some complications. Some are unavailable and others take forever to process. It's not fun that using different methods has become such a headache.
Recently I made a bet on Parimatch, won a good amount of money, but when I decided to withdraw the money, I encountered a delay. The money never arrived to my account on time, I had to contact customer support to sort it out.
Aug 25, 2023
Complaint marked as Resolved
Tried another withdrawal and it came instantly. Looks like it's working.
Unbelievable, what a disappointment! After successful bets increased my budget by 6 times, and then I want to withdraw money - nothing comes out. How long can I wait? I really hope that all this will be resolved soon.
Aug 25, 2023
Complaint marked as Resolved
The money returned to the account . I tried to break it into several small parts and withdraw it gradually. It all worked out.
I noticed that this bookmaker started to have problems with the processing of deposits and withdrawals. Earlier everything was prompt, but now I have to wait for a long time.
Aug 23, 2023
Complaint marked as Resolved
It's good that it's resolved, but that kind of delay is frustrating.
It was very unpleasant to encounter problems with replenishment of my account. Some payment methods didn't work at all, and others were blocked by my bank.
Aug 23, 2023
Complaint marked as Resolved
I got it through crypto. I haven't tried it before, but it's a good method.
On 20th july I made the deposit of amount 3000 INR money was successfully debited from my account but in parimatch its status was showing as declined. After talking with customer care they asked me to share payment screenshot with time and bank statement. I had already shared the bank statement with them from 20th july to 31 july . I also mailed them and asked them everyday regarding my status but everytime they have only one answer that our billing department is contacting payment provider and we can’t tell you how much time it will take. I am fed up with them as I am waiting for my own money from last 1 month and now I cannot wait more. my player id is[protected]
On 20th july I made the deposit of amount 3000 INR money was successfully debited from my account but in parimatch its status was showing as declined. After talking with customer care they asked me to share payment screenshot with time and bank statement. I had already shared the bank statement with them from 20th july to 31 july . I also mailed them and asked them everyday regarding my status but everytime they have only one answer that...
Sir, I tried to withdraw money but it is showing your account doesn’t allow you to create withdrawal request.my id is[protected].I have even mailed to the customer care