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Parimatch India Complaints & Reviews

4.1
Updated: Nov 14, 2025
Complaints 1777
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1456
Unresolved
321
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Parimatch India reviews & complaints page 68

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R
Ratitazz
Jul 25, 2023
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I had problems with depositing to my Parimatch account. I tried to deposit using my bank card, but the system kept rejecting my transaction. I contacted the support team, but they couldn't help me and advised me to use another deposit method.
Jul 27, 2023
Complaint marked as Resolved 
I used alternative payment systems, which were already available on Parimatch, to try to replenish my account. It worked, plus the commission is lower.
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    Xwone
    Jul 25, 2023
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    Resolved

    When I submitted a request via their online chat, only received an automated message that my request had been received. I waited several days for a response but never received any response. This is unacceptable for a company that claims to have a high level of customer service
    Jul 27, 2023
    Complaint marked as Resolved 
    The answer will receive almost immediately, only to the mail in the spam folder. Parimatch should have informed about it
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      Satyue
      Jul 25, 2023
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      Resolved

      I have repeatedly encountered problems when placing bets on Parimatch. The odds they offer often change while placing a bet and it is very annoying. There have been several cases when I tried to place a bet at a certain odds but ended up with a different value.
      Jul 26, 2023
      Complaint marked as Resolved 
      Support said that if you bet when the game is already in progress, the odds change every second. Depending on how the game is going. In general, this is logical and correct.
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        Camemeya
        Jul 25, 2023
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        When I went to their website, I expected to see a wide range of different sports, but instead a very limited selection was offered. It seems to me that a bookmaker should provide more betting options to satisfy different interests of customers.
        Jul 26, 2023
        Complaint marked as Resolved 
        I'm a bit confused about the navigation of the site. For me as a new user it was unclear how to find some events. Now I understand more and there are no problems in the search.
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          Atarden
          Jul 25, 2023
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          Resolved

          I tried to register with Parimatch, but ran into huge problems. First I failed to create an account because the registration form didn't accept my email address. Then, when I was finally able to register, I had problems confirming my account. This became a real headache and I spent a lot of time trying to solve this problem.
          Jul 26, 2023
          Complaint marked as Resolved 
          I had to wait for verification and account confirmation and now everything is fine. I wish it was faster though.
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            Tyxinderi
            Jul 25, 2023
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            I send them questions and concerns to their email, but the responses come too slowly and some questions go unanswered altogether. All this makes me wait and nervous, which is very inconvenient when you want to quickly resolve your questions and continue playing.
            Jul 26, 2023
            Complaint marked as Resolved 
            Checked the Spam folder to make sure that answers from Parimatch don't get there. They are.
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              Ankit Sharma 143
              Jul 24, 2023
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              I did a withdrawal of INR 200000 on 15th July but not yet received in my account.
              In my betting ID it is showing that withdrawal is successful.
              Please help me to get my amount.

              I would be very thankful for this.
              It is a matter of life and death for me as I have to pay it to someone.
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                Ankit Sharma 143
                Jul 24, 2023
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                I had done a withdrawal of INR 200000 from Parimatch-in.com on 15th july 2023 which they are showing successful.
                But it has been 10 days and I have not received the amount yet. I have shared my bank statement with them too.
                I wrote mail, had chat with them, but they are saying only one thing that have patience, you will get your amount soon.

                Please help me to get my money back.
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                  4
                  4RUN ARUN
                  Jul 22, 2023
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                  Website: parimatch.in.com

                  [protected] is my user id
                  i requested 600 rs
                  request is succcessful from parimatch but i didnt get on my bank acc
                  swadei product sent me message that they trasnferred but i didint get money yet
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                    4
                    4RUN ARUN
                    Jul 22, 2023
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                    I requested 600 rs but they ddidnt send money to my account instead they saying money is credited to my account such a fraud
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                      4
                      4RUN ARUN
                      Jul 22, 2023
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                      Resolved

                      I tried to withdraw money using trc20 and it failed 2 times then they restricted my account now customer care not helping
                      Jul 22, 2023
                      Complaint marked as Resolved 
                      fixed
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                        Saurabh Kumar Lall
                        Jul 18, 2023
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                        Parimatch is not providing withdrawals after bet wins.In their app it shows that withdrawal is successfully processed but even after10 days withdrawals are not credited in account.. they don't even reply back regarding the withdrawal in their support mails... totally Fraud company...i had my 2 withdrawals of Rs 8400 and Rs 54700
                        .

                        None of the withdrawals got credited in my account... please do something to get it credited if it's a genuine company...
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                          Usananee
                          Jul 18, 2023
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                          Resolved

                          To be honest, it pisses me off quite a bit at Parimatch that information about current bonuses and promotions is not always available. I just crave to be up to date with all their new offers and get the most out of every promotion. It would be just great if they would make all this information clearer for all players.
                          Jul 24, 2023
                          Complaint marked as Resolved 
                          Signed up for the newsletter to receive personalized notifications of new bonuses and promotions. I now receive detailed information about bonuses and promotions straight to my email.
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                            A
                            Arerial
                            Jul 18, 2023
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                            Resolved

                            It's just a nightmare having to contact chat support at parimatch. Every time I need help urgently, they just ignore me or reply after years. It's so annoying when no one is appreciative.
                            Jul 24, 2023
                            Complaint marked as Resolved 
                            They said there was a very heavy workload with support calls. They promised to fix the speed of response.
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                              Z
                              Zolivingu
                              Jul 18, 2023
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                              Resolved

                              I honestly found the Parimatch India interface quite confusing, especially for those who are new to sports betting. I got a bit lost trying to find the right type of bet and place my bet on their website.
                              Jul 26, 2023
                              Complaint marked as Resolved 
                              Spent more time on the site experimenting with different features and sections to better understand how the interface works. Tested different navigation paths and looked for certain features to improve my familiarity with the platform. This has helped me a lot in getting familiar with the interface and becoming more confident in using it.
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                                Alilyeima
                                Jul 18, 2023
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                                I think some of the odds for sporting events on Parimatch were a bit lower than on competing platforms. I would be happy if they offered more competitive odds to attract more players.
                                Jul 26, 2023
                                Complaint marked as Resolved 
                                Utilized the power of promotions and bonus offers to compensate for low odds and increase his potential profits. Explored promotions that provided additional winnings or refunds for bad bets. Using them helped me to increase my profit potential despite low odds on some events.
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                                  Periandus
                                  Jul 18, 2023
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                                  Resolved

                                  It took them a few days to process my withdrawal request and there were concerns about the reliability of this platform. Not the most pleasant impression of the process of receiving winnings and betting in general.
                                  Jul 26, 2023
                                  Complaint marked as Resolved 
                                  I wrote to support and they gave me a link to the FAQ. In general, it says that withdrawal can take a few days. So now I am more calm.
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                                    Umabdonar
                                    Jul 18, 2023
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                                    Resolved

                                    The odds for some events on Parimatch were very low. I was confident in the team's success, but they offered such low odds that the bet was unnecessarily risky. Why don't they offer more attractive odds?
                                    Jul 24, 2023
                                    Complaint marked as Resolved 
                                    I decided to check other bookmakers on the next bet. They are even lower there, so I was wrong to talk about Parimatch. Besides, there are risks in any bet.
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                                      TelisNoSkip
                                      Jul 18, 2023
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                                      Resolved

                                      Horrible customer service at parimatch. I encountered a problem in my account and tried to contact their support. But got only automated responses and no specific help. Just ignoring users!
                                      Jul 24, 2023
                                      Complaint marked as Resolved 
                                      I used the live chat on the website to immediately contact a support representative to discuss my problem. I clearly and thoroughly stated the nature of the problem and my dissatisfaction. Although the responses were initially automated, after my insistence on speaking to a real representative. The problem was resolved. Thank you for at least apologizing.
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                                        Llalarei
                                        Jul 18, 2023
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                                        Resolved

                                        Uncomfortable, long and confusing account verification process. I had to provide a lot of personal information and it took a long time before they finally approved my account. I have never encountered such difficulties on other betting platforms before.
                                        Jul 24, 2023
                                        Complaint marked as Resolved 
                                        I looked at the FAQ on the site, prepared all the documents at once and submitted everything at once. I waited a couple of days for a reply, now everything is fine. On the one hand it is done once, but a few days is too long when there are so many options for bids.
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