I encountered problems using the chat support function on Parimatch. When I needed quick help, I didn't always get a quick response or no response at all. This created dissatisfaction and a feeling of disrespect for customers.
Jun 15, 2023
Complaint marked as Resolved After several unpleasant experiences with chat support on Parimatch, I decided to contact the support team via email and described my problems. They responded quickly to my complaint, apologized for the delays and lack of responsiveness of the chat, and ensured I had more efficient and responsive communication with their support team afterwards.