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Parimatch India Complaints & Reviews

3.8
Last updated May 20, 2024
Complaints 1116
Resolved
841
Unresolved
275
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Parimatch India reviews & complaints page 9

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TeddyBearen
from Kolkata, West Bengal
Mar 22, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I got banned because my account name didn't match my personal information

I got banned because my account name didn't match my personal information from my documents. I just made a deposit and 5 minutes later I was banned. The support agent who helped me was quite rude. He said I was banned because of a gambling addiction.
Still waiting for my account to be reactivated with the money that is in my account. I am willing to change the name on my account to my real name. Just give me my money back....
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Botex
Mar 22, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Website is getting worse again!

This site provides services for betting and making money. It is really a very easy way to make money. I like it, I can bet on any sports it looks very fast. But I started to notice that the loading time of this website is getting worse because many people prefer to bet in the evenings. On weekends the website is much faster, so I notice a pattern in this....
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Govind Khamavant
from Vadakkencherry, Kerala
Mar 22, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3 days since I deposited the money into my account, but it hasn't been credited yet

It's been 3 days since I deposited the money into my account, but it hasn't been credited yet, even after sending screenshots of the transaction to support via email. No response yet. I don't understand how the money can take so long to be credited to my account balance? Because of this error I can't place bets! I want to take my money back and put it in another casino!...
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4 other people found this review helpful
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Prabhushan2
Mar 22, 2024
Mar 26, 2024
This thread was updated on Mar 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They failed to fund my account after making a deposit.

I spent an entire day trying to get help from their customer service after they failed to fund my account after making a deposit. Although I waited 3 hours after making a deposit to contact them (as required by their rules), they didn't care. I missed a few sporting events where I was going to place some live match bets and as of writing this review, my money still hasn't been credited!...
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2 other people found this review helpful
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Ssb79
Mar 21, 2024
Mar 23, 2024
This thread was updated on Mar 23, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal not received

Address:Karnataka

Player ID[protected]
Widraw of 25000/- no received which I requested on 18/03/2024 3 working days time frame is over still not received my amount to bank account as I have given to them...
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Dheeru Bhai Ambao
Mar 21, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal not received

Address:dad

I made a withdrawal of 16000 on 15 Feb 2024, But till today I haven't received that amount. I have mailed and talked to 100 customer agents. Every time they come up with new answers.

Customer service is very pathetic. They only send BOT messages in chat

Please Stay away from Parimatch

Parimatch is a scammer....
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divorce-roomier
from Delhi, Delhi
Mar 21, 2024
Mar 22, 2024
This thread was updated on Mar 22, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They asked me to send them a bank statement

I was scammed when I tried to withdraw my money. They demanded identity documents and also photos of the bank card, so I sent them. Then they asked for clearer photos. And when I provided everything, they asked me to send them a bank statement. I sent it, and then they asked me to take a picture with my passport and bank card in my hands. But that was not the end of it. They asked me to send them pictures of bank cards from different angles....
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6 other people found this review helpful
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Malhotranek
Mar 21, 2024
Mar 22, 2024
This thread was updated on Mar 22, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

You have to wait hours for your deposit to show up

I've never seen an online casino where you make a deposit to your balance in order to place a bet on an event you've been looking forward to for so long, but you have to wait hours for your deposit to show up. They take advantage of this so that you lose money. These events go away and you are forced to bet on events you didn't plan on. The customer service acts like robots. They are constantly unable to help you in any way. Disgusting opinion...
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Adhyaaa
Mar 21, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parimatch sent me an email that my account was blocked

When I tried to withdraw money from my Parimatch account, I was asked for documents. I immediately wrote an email to Parimatch security service. Security asked for a national ID card, I sent it. In addition to the ID, I sent them an email with a picture of me holding my documents in my hands. Parimatch then sent me an email that my account was blocked. Since I own a store selling tea, I provide free wifi to customers who come to my store....
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Hirat
from Gairkata, West Bengal
Mar 21, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Only thing they are there for is to tell me to calm down and wait another day

Hi, I am from India. I made a deposit 1 week ago. I won a couple of bets and when I tried to withdraw, the security stopped me and asked me to provide more information for verification.
So far I have not been able to withdraw my money, the support staff is not helping me. There is literally nothing they can do, the only thing they are there for is to tell me to calm down and wait another day.
The verification staff in general...
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Disconnect
Mar 21, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They will block your account when you win

I have played with so many casinos and they all pay out winnings.
But what about Parimatch? They will help you deposit in all kinds of ways, but what happens when you want to withdraw?
They will block your account when you win. I want to withdraw my winnings but now I can't do it.
Contacted customer service, they ask me to create another withdrawal request. But how can I do that if my account is blocked? Customer support...
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Ragoba
from Kolkata, West Bengal
Mar 19, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have never received a confirmation code in my email

I have written to technical support about my login problem but till now no one has solved the problem. I have also faced problems on this site before, but this is the first time I have such a problem. I am getting an error that wrong user id or password has been entered, for this reason I am unable to log in to my account. I clicked the "Forget Password" button to create a new password, received a confirmation code in my email. After entering...
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Volkswagen Golf
Mar 19, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provide me with the only proof that I had more than one account

Provide me with the only proof that I had more than one account! The funds are not credited to my account. Why do you say in every email that the funds have been credited to my account?
I haven't received a penny. And what you say about me having multiple accounts, give me one proof and I won't ask you for anything else. Please help and understand my situation.
I have written many times and each time I get the same answer. First...
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Kapili
Mar 19, 2024
Mar 21, 2024
This thread was updated on Mar 21, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I always have problems depositing or withdrawing money!

Honestly, the Parimatch app is totally impractical, I always have problems depositing or withdrawing money. The bonus they offer is always a total mess. The customer service never works, no one answers. Honestly, this is not a good experience. Now I have Rs 50, 000 to withdraw but I have no way to withdraw it....
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Prakash Patvardhan
Mar 19, 2024
Mar 21, 2024
This thread was updated on Mar 21, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I entered wrong account number.

Hi
I have withdrawn Rs. 70, 000 on 02.03.2024 but I mistakenly entered wrong account number. Due to this I have not received the withdrawal amount. I have confirmed with the bank that the account number I provided does not exist. Now I am waiting for the cancelation. But when I write to Parimatch support, I don't get a satisfactory answer. One support agent says to wait a bit and the money will arrive in my bank account. Another support...
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Klaster888
from Bengaluru, Karnataka
Mar 19, 2024
Mar 21, 2024
This thread was updated on Mar 21, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional and disrespectful support.

As far as customer service and support, I don't like the manner in which they communicate. It is unprofessional and disrespectful. You will find it extremely difficult to get answers to your problems. I always have a lot of problems with deposits and withdrawals and it makes me suspect that the company is manipulating my money. All I want is to finally be heard and have all the problems I have had with this casino resolved....
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grarapure
Mar 18, 2024
Mar 21, 2024
This thread was updated on Mar 21, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I request you to finally give me my money back already!

Parimatch, please confirm my withdrawal or refund the funds back to my playing account, I request you very much. It has been 3 weeks since I placed a withdrawal request for Rs 21000. The money has been debited but not credited to my bank account. I request you to finally give me my money back already! I will never play at your casino again....
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Ajuw
from Machhti, Uttar Pradesh
Mar 18, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I received a reply that my documents were not authentic.

I used to be a regular client of Parimatch, but at some point I was asked for documents for verification.
I sent photos of my documents, including my passport. For some reason, I received a reply that my documents were not authentic. Although I used the same photos to go through verification on other reputed sites.
Although everything was fine for about a year, they just blocked my winnings and still no response.
I...
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Zoiberg
from Aadityana, Gujarat
Mar 18, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The verification team has not responded to messages for a week now. Too late.

The verification team has not responded to messages for a week now. This is too disappointing, as I was planning to get my winnings on my card today to buy a gift for my wife for our wedding anniversary. And without going through verification I can't withdraw my money. I will never rely on Parimatch again. Thanks to the support team my holiday is ruined....
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Dhani Barvadekar
from Nabha, Punjab
Mar 18, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I made a payment but the money was not credited to my account. Why?

I made a payment but the money was not credited to my account, I wrote many emails to the Parimatch team and they promised that the responsible specialist is already working on my problem. I don't know how many days these specialists are working on solving my problem, but I'm already tired of waiting. Worst app and worst customer service.
Deposit amount: Rs. 37, 000....
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