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Parimatch India Complaints & Reviews

3.8
Last updated Apr 28, 2024
Complaints 1069
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Parimatch India reviews & complaints page 9

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dayasardar
from Hahara, Assam
Feb 28, 2024
Feb 29, 2024
This thread was updated on Feb 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payout

I found myself in a situation where my account was subjected to a 30-day verification. First I sent a photo of my passport and data sheet, after that I received an email notification about the beginning of this long verification. I just started playing on this site and have only spent 2 days here. While playing, I noticed an interesting promotion from Parimatch, and decided to try to rip off the kush. While playing, I won a good amount of...
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Cunami
from Ghatal, West Bengal
Feb 28, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parimatch, I am waiting for you to return my funds

Registered in this bookmaker very long time ago, never had any problems, played little and rarely. Since with my other bookmaker's office there were problems during the deposit, I decided to deposit money to Parimatch. Until today everything was fine, I deposited and withdrew funds without any difficulties. This morning I make a request for withdrawal, after which my account is blocked. I have all verification, I have long confirmed my identity....
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3 other people found this review helpful
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Bhatavadekar
Feb 28, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Video verification

My account was blocked in the middle of November. Today I was informed about the need to go through video verification with Parimatch support. I was expecting a call, but it turned out that they sent an email to my mail asking me to follow the link to complete the verification. Unfortunately, I noticed this email much later.
Earlier I had been actively communicating with the company representatives via email, and no one had ever mentioned...
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halapadhya
Feb 28, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promises

On December 10, 2023 I had problems withdrawing funds from my account. Parimatch promised to solve this problem within 30 days, but it's already been the second month and the situation remains unresolved. Now the support tells me to be patient for a while, but they do not specify exactly how long it will take.
I've been playing at bookmakers for a long time and have never encountered any problems like this before. I don't know what...
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Krunal mistri
Feb 28, 2024
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42100 INR Withdrawal not credited from 115 days

Player id :[protected]

Myself krunal mistri

I have made withdrawal of 42100INR on 9th November.which 3 and ½ month ago.Its been 115 days over.I am contacting them continuously from 9th November to this day and Given my bank statement and updated bank statements plenty of times when they have asked.Even i given them official letterhead from bank also. But when i asked for my withdrawal they are only telling...
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afash03
Feb 28, 2024
Mar 21, 2024
This thread was updated on Mar 21, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposited amount issue

I have deposited amount of 6700 in parimatch account and i have waited for 4 hours but my amount is not credited into parimatch account.then i mailed to parimatch support they replied me that there is some technical issue you will get the amount within 5 business days.after 5 days i didn't get my amount so i again mailed to parimatch support they aked my transaction details and account statement. I send all the details and they told that...
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Krunal mistri
Feb 27, 2024
Feb 27, 2024
This thread was updated on Feb 27, 2024
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42100INR Withdrawal not credited

I have made a withdrawal of 42100INR on 9th November 2023.its been 3 months over, still they have not credited my amount to my bank account and i have already complained this matter in parimatch and given my bank statement and official letterhead from my bank that amount not received.But they still not credited my amount...
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Pramodo
Feb 27, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Winnings

Registered on the app, got a freebet, placed a bet and won Rs 15000. There was an account correction and all the winnings were taken away. Although in order to win back the bonus, I used my own funds. My impressions about the bookmaker are negative....
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7 other people found this review helpful
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BrotherHub
from Jaburna, Uttar Pradesh
Feb 27, 2024
Feb 29, 2024
This thread was updated on Feb 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Communication

Registered a couple of years ago in Parimatch. Didn't use my account for a long time. I decided to make bets for a couple of days. While I was losing, there were no problems. As soon as I won a couple thousand rupees, I was asked for verification. I passed the verification, deposited money, won, and I was immediately blocked. The bookmaker had 4800 rupees left. Now I don't know how to withdraw this money. There is no communication with me....
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5 other people found this review helpful
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Mr Worldwide
Feb 27, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blocked

A very bad experience o[censored]sing a bookmaker's office. Once, about six months ago (I don't remember the exact date), due to my own carelessness I accidentally created a second account. I was betting small amounts, ranging from Rs 5000 to Rs 10000. However, instead of merging both my accounts into one, they were blocked and I received a notification that I can no longer play at this bookmaker and create new accounts. This left a negative impression...
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Homek
Feb 27, 2024
Feb 29, 2024
This thread was updated on Feb 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Documents of my wife

I can't withdraw my winnings to my wife's card. Earlier I verified my card and withdrew money to it. Today I try to add my wife's card, but I get an error. I have already verified my account, so I don't understand what the problem could be. Do I need to provide my wife's documents to be able to withdraw money to her card? I am waiting for a solution to my problem....
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Samarjan
from Yachenahalli, Karnataka
Feb 27, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Support team

It is simply impossible to contact Parimatch support. I have some problems with my account and I need help. But I can't find technical support contacts. Judging by the reviews, the support staff here help players. Contact me finally, I'm not going to wait forever!...
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5 other people found this review helpful
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G
Gaur.V
Feb 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Can't reach the website

For some reason I am not allowed on the Parimatch site. Is the site inaccessible for certain regions? I saw an advertisement on Facebook, decided to register, but I can't do it because the site is inaccessible. This is some nonsense and a waste of your time! It is better to avoid such bookmaker offices!...
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5 other people found this review helpful
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Karam.in
Feb 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile app bugs

I place bets in the Parimatch mobile app. I noticed that if I place bets in the application, I sometimes get hang-ups. Unlike the computer version of Parimatch, where I never had such problems. I use the Parimatch app on my iPhone 11, iOS 16.3. Because of these freezes I missed several profitable bets! Now who will give me back the money I didn't earn because of a crooked mobile app!...
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3 other people found this review helpful
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Chronal
Feb 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Odds

Yesterday I noticed a typo in the odds (it was obvious that the odds had nothing to do with reality). I made a bet, got the winnings. Today I go to my account, but it is blocked. I wrote to tech support, but they told me that my account cannot be unblocked. Please unblock my account....
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6 other people found this review helpful
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D
Dasra
from Hajipur, Bihar
Feb 26, 2024
Feb 28, 2024
This thread was updated on Feb 28, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not verified

Why can't I verify my profile? Yesterday I sent a request for verification, uploaded all the necessary documents, but my profile still has the status "Not verified". Where can I go to speed up the process of verification of my profile?...
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Mountbatten
from Oachira, Kerala
Feb 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Place more bets at one time

Trying to place 5 bets at the same time, but I can't do it. Tell me what could be the reason. Before that I put 3 bets in one day, no problems. But yesterday I tried to put 5 bets, and nothing comes out. I have never met such a thing, although not the first year I work with bookmakers....
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8 other people found this review helpful
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Taobao
Feb 23, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

How to claim bonus

I don't understand how to withdraw the bonus money I received for my first deposit. I deposited Rs 30, 000 and received Rs 3, 000 bonus money. This site is not clear at all about the bonus terms and conditions. Why do I have to read the site rules EVERY DAY to understand how I can withdraw my bonuses!!! The site is exactly created for PEOPLE?...
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7 other people found this review helpful
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Kubali
from Madhepura, Bihar
Feb 23, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Renew balance

Can you explain me why my account balance is not updated immediately after a winning bet? Sometimes it takes several hours to see your winnings. This is not always convenient, especially when you plan to make another bet, but you don't know what your current balance is. I use the Parimatch site via Google Chrome for my computer....
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Nasdaq
from Habibpur, Bihar
Feb 23, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Help me ASAP

Good afternoon. My account was blocked. The reason given by the Parimatch staff "When depositing funds to your account, a bank card with stolen status was used". However, I deposited funds with my own bank card. Please unblock my account. I believe this was an unfortunate mistake. I wrote to technical support a couple of hours ago, but I haven't received an official reply from Parimatch yet. I am duplicating my message here as well to solve...
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