Parimatch India Complaints & Reviews

When I tried to activate the 500 Rs free bet, a message popped up saying "Promotion not available" even though I just registered.

Apr 25, 2025

Complaint marked as Resolved

I wrote to support, they checked my account and found out that the promotion was indeed limited in time, but they did not notify me. In the end, they credited the free bet manually and apologized for the misunderstanding.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I made an express bet on cricket with three outcomes, but the system took into account only one, ignoring the rest

Apr 25, 2025

Complaint marked as Resolved

When I noticed that only one outcome out of three in the entire express bet on cricket was counted, I immediately contacted support. They checked the transaction log, acknowledged the error in the coupon design and returned the entire bet amount to the account. Plus they gave me a free bet as an apology - a trifle, but nice.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ramgarh, Jharkhand

Halo this is Sandeep kumar
Add - So baijnath saw rasda ramgarh jharkhand 829143
I am user of online betting in parimatch after so many losses in parimatch. I win 73700 Rs in parimatch but when I try to withdraw my money they decline the withdrawal and error shows contact customer support.
They cheated me.
What I do I am tired to contact all customer support please help me
User id of parimatch[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

After the cashout was confirmed, the bet was not settled and the money was stuck in the system.

Apr 1, 2025

Complaint marked as Resolved

After the request, the rate was calculated correctly, and the funds were credited to the balance.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

The system rejected the bet without explanation, although the balance allowed it to be placed.

Apr 1, 2025

Complaint marked as Resolved

Support explained the reason for the rejection and helped me place a new bet

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

The live bet did not update the match statistics, which is why I made an incorrect prediction.

Mar 31, 2025

Complaint marked as Resolved

After complaining, the statistics were updated and I was offered compensation.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

An error message appeared when trying to use a free spin on the slot.

Mar 31, 2025

Complaint marked as Resolved

Support acknowledged the technical error and compensated for the unused spin.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

The site kicked me out of my account while I was placing a bet, and I didn't have time to place it.

Mar 31, 2025

Complaint marked as Resolved

After contacting support, they helped me log into my account again and place a bet.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I placed a bet on a live match, but the odds changed and the bet was frozen.

Mar 30, 2025

Complaint marked as Resolved

Support apologized for the failure, cancelled the frozen bid and suggested trying again.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

After activating the registration bonus, the amount did not appear on the balance, although the conditions were met

Mar 30, 2025

Complaint marked as Resolved

After contacting support, they checked the data and promptly credited the bonus.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

In the match results section, information was displayed with a significant delay, which interfered with analysis for live betting.

Mar 30, 2025

Complaint marked as Resolved

I contacted support and they reported a technical issue with updating the data. The problem was fixed and the match information started updating in real time.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

An attempt to change betting limits via profile settings resulted in an error and the changes were not saved.

Mar 29, 2025

Complaint marked as Resolved

I contacted support and they explained that there was a glitch when changing the betting limits. After that, the problem was solved and the changes were saved successfully.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

After the match ended, the result was not updated on the site for more than a day, which made it unclear whether my bet had won or not.

Mar 29, 2025

Complaint marked as Resolved

I wrote to support and they confirmed that there was a glitch in updating the results. After checking, the bet status was updated and I found out about my winnings.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

An error occurred when activating the free bet and the bonus was not applied, although the terms of the promotion were fully met.

Mar 29, 2025

Complaint marked as Resolved

I contacted support and was told that there was a problem activating the free bet. The problem was fixed and the bonus was successfully credited.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

During the process of placing a bet on a live match, the odds froze and the bet was not recorded in time.

Mar 28, 2025

Complaint marked as Resolved

I wrote to support, they acknowledged the error with the odds. After checking, they fixed the bet based on current data and apologized for the delay.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I tried to activate a personal bonus, but after clicking the "Confirm" button, the page reloaded and the bonus disappeared.

Mar 28, 2025

Complaint marked as Resolved

I contacted support and they confirmed the platform failure. After that, the bonus was restored and I was able to activate it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

There was an error when activating the free spins promotion and the free spins never showed up in my profile

Mar 28, 2025

Complaint marked as Resolved

I contacted support and they found out that there was a glitch when activating the promotion. The problem was quickly fixed and the free spins were credited to my profile.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

After placing an express bet, the odds changed dramatically, but the site did not offer to confirm the new values, and the bet was placed using outdated data

Mar 28, 2025

Complaint marked as Resolved

I contacted support and they explained that there was a glitch updating the odds. The problem was fixed and I was offered compensation for the bet with outdated data.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I tried to place a bet with bonus funds, but the site froze and the bet was not recorded.

Mar 28, 2025

Complaint marked as Resolved

I immediately contacted support, and they told me that there was a system failure when placing a bet with bonus funds. The problem was quickly fixed, and the bet was successfully recorded.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

When editing a bet on a live match, the page reloaded and I was unable to make edits.

Mar 28, 2025

Complaint marked as Resolved

After contacting support, I was informed that there was a platform failure that prevented me from saving the changes. The problem was fixed, and I was able to make changes to the bet.

Parimatch India Complaints & Reviews

File a complaint to Parimatch India

Parimatch India reviews & complaints page 9

When I tried to activate the 500 Rs free bet, a message popped up saying "Promotion not available" !!!!

Post your Comment

The system took into account only one, ignoring the rest...

Post your Comment

Withdrawal rejected after so many loss

Post your Comment

After the cashout was confirmed, the bet was not settled....

Post your Comment

The system rejected the bet without explanation...

Post your Comment

The live bet did not update the match statistics...

Post your Comment

An error message appeared!!!

Post your Comment

The site kicked me out of my account while I was placing a bet!!!!!

Post your Comment

The odds changed and the bet was frozen...

Post your Comment

After activating the registration bonus, the amount did not appear on the balance!!!!!

Post your Comment

In the match results section, information was displayed with a significant delay!!

Post your Comment

An attempt to change betting limits via profile settings resulted in an error!!!

Post your Comment

After the match ended, the result was not updated on the site for more than a day...

Post your Comment

An error occurred when activating the free bet and the bonus was not applied...

Post your Comment

The odds froze and the bet was not recorded in time...

Post your Comment

After clicking the "Confirm" button, the page reloaded and the bonus disappeared....

Post your Comment

There was an error when activating the free spins promotion

Post your Comment

After placing an express bet, the odds changed dramatically!!!!

Post your Comment

The site froze and the bet was not recorded.

Post your Comment

I was unable to make edits...

Post your Comment

Related businesses