Parimatch India Complaints & Reviews

The "Promotions" section contains a lot of outdated information. Some promotions are no longer relevant, and the "participate" buttons simply do not work.

Jan 25, 2025

Complaint marked as Resolved

After contacting support, they updated the "Promotions" section and removed outdated information. The buttons now work correctly, and all current offers are available for participation.

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After the bet was completed, the system charged me an additional fee. No one in support could explain what this fee was taken for.

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The site does not have the ability to enable two-factor authentication. This raises doubts about the level of security of personal data.

Jan 24, 2025

Complaint marked as Resolved

After contacting support, I was informed that two-factor authentication would be added soon. They apologized for the inconvenience and offered a bonus as compensation.

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The partial withdrawal function does not always work. I was once denied this opportunity, although all the conditions were met

Jan 24, 2025

Complaint marked as Resolved

After my request, the money arrived in the account within a few hours. They apologized for the delay, explaining it by temporary technical difficulties.

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The site occasionally shows the wrong start time for matches. Because of this, I missed several bets, and no one was held responsible for this

Jan 24, 2025

Complaint marked as Resolved

The Parimatch team has updated the live section. Now bets are processed faster, and the odds are updated almost instantly. Betting has become much more convenient.

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The system constantly gives an error when adding bets to the basket. Sometimes you have to refresh the page 5-6 times for the bet to be accepted.

Jan 24, 2025

Complaint marked as Resolved

I was compensated for a bet that was not accepted due to a system failure. The support service also promised to improve the algorithms so that this would not happen again.

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I decided to try the first deposit promotion, but the bonus was not credited. Support said that I did something wrong, although there were no special conditions.

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There is no normal search for events on the Parimatch website. To find the desired match, you have to scroll through a huge number of pages

Jan 22, 2025

Complaint marked as Resolved

Technical support quickly sorted out the situation, now everything works better

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I tried to place a bet on virtual sports, but after placing it, it disappeared. The money was debited from the account, and I couldn't find any information about the bet anywhere

Jan 22, 2025

Complaint marked as Resolved

After contacting support, they quickly restored my missing bet. It turned out to be a temporary technical glitch. The bet was taken into account, and I received my winnings.

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I really miss a section with analytics and forecasts. Most of the big platforms offer such functions, but here there is nothing like that.

Jan 22, 2025

Complaint marked as Resolved

Now the site has a section with analytics and forecasts. This simplifies the process of choosing bets and makes the game more interesting.

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When trying to withdraw funds via an e-wallet, the system indicated that this method is not available in my region, although I had used it before without problems

Jan 22, 2025

Complaint marked as Resolved

Support explained that the wallet issue was temporary. After trying again, the withdrawal was successful.

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The mobile app consumes too much battery. After an hour of playing, the phone is discharged by 50%, which makes using the app extremely inconvenient.

Jan 22, 2025

Complaint marked as Resolved

After updating the app, the power consumption has decreased. Now I can play on my smartphone without worrying about the battery draining quickly.

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The automatic cashout function in slots does not work correctly. There was a win once, but the system simply did not record it in time

Jan 22, 2025

Complaint marked as Resolved

Now I use the cashout function in slots without problems. Tech support updated the settings, and the system works correctly.

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I placed a bet on an express, but one of the matches was cancelled. Instead of a refund for the cancelled match, they simply cancelled the entire coupon. This is completely unfair

Jan 22, 2025

Complaint marked as Resolved

They explained to me that the cancellation of the entire express was due to a technical error in the system. They apologized for this and refunded me the funds for the cancelled match, and also offered a betting bonus as compensation.

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Yesterday it was impossible to access the platform at all, although it was necessary to place bets before the match.

Jan 22, 2025

Complaint marked as Resolved

After I contacted support, I was told that the failure was caused by server problems. They apologized for the delays and promised to improve the stability of the site.

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I tried to use the promo code that came via email, but the system did not accept it. As a result, the bonus was burned, and I was left without the promised privileges.

Jan 22, 2025

Complaint marked as Resolved

After contacting support, they explained to me that the promo code did not work due to a system error. They apologized for the inconvenience, activated the bonus manually and offered additional privileges as compensation.

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Parimatch does not have a normal notification system for the completion of matches. You constantly have to check the results manuallys, which is very inconvenient!!!

Jan 22, 2025

Complaint marked as Resolved

They promised to update the notification system and added an option to receive notifications about the completion of matches. As an apology, they offered me a bonus for betting.

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The odds in the live section are updated with a big delay. By the time the bet is accepted, the numbers have already changed, and this is simply unacceptable.

Jan 21, 2025

Complaint marked as Resolved

After I contacted support, they explained to me that the delay in updating the odds was due to technical problems on the server. They promised to improve the update speed and offered a free bet for bets as compensation.

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I decided to try eSports betting, but the section is so confusing that I couldn't even figure out where to bet what. The interface needs serious reworking.

Jan 21, 2025

Complaint marked as Resolved

When I contacted support, they admitted that the section with eSports bets was indeed not very user-friendly. They promised to improve the interface and offered me to go through an individual guide on the section.

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One day my bets just disappeared from the "Current" section. I don't even know if they were accepted or not. It feels like the system is just not designed for the load.

Jan 21, 2025

Complaint marked as Resolved

After writing to support, they explained to me that the error occurred due to system overload and the bets were not displayed. They apologized for the misunderstanding and assured me that the problem was fixed. I was able to see all the bets

Parimatch India Complaints & Reviews

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Parimatch India reviews & complaints page 9

The "Promotions" section contains a lot of outdated information...

Post your Comment

After the bet was completed, the system charged me an additional fee!!!!!

Post your Comment

The site does not have the ability to enable two-factor authentications!!

Post your Comment

The partial withdrawal function does not always work...

Post your Comment

The site occasionally shows the wrong start time for matches....

Post your Comment

The system constantly gives an error when adding bets to the basket...

Post your Comment

I decided to try the first deposit promotion, but the bonus was not credited...

Post your Comment

There is no normal search for events on the Parimatch website!!!

Post your Comment

I tried to place a bet on virtual sports, but after placing it, it disappeared...

Post your Comment

I really miss a section with analytics and forecasts...

Post your Comment

When trying to withdraw funds via an e-wallet, the system problema..

Post your Comment

The mobile app consumes too much battery!!

Post your Comment

The automatic cashout function in slots does not work correctly!!!!

Post your Comment

I placed a bet on an express, but one of the matches was cancelled...

Post your Comment

Yesterday it was impossible to access the platform at all,...

Post your Comment

I tried to use the promo code that came via email, but the system did not accept it...

Post your Comment

Parimatch does not have a normal notification system for the completion of matche...

Post your Comment

The odds in the live section are updated with a big delay...

Post your Comment

The interface needs serious reworking..

Post your Comment

One day my bets just disappeared from the "Current" section..

Post your Comment

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