[Resolved] Park Royal Holidays Pvt Ltd — Cheating with customer

Y

YASHDEEP GUPTA1987

Aug 6, 2022

Address:

I am yashdeep gupta
I have taken 3 years membership of Park Royal Holidays . In this offer they have to provide hotels in various locations in India . I raised booking request 3 times earlier they always suggest to changing a dates and even destination, when I agree for change in destination they regularly chages dates . And now on 3 August I raise 1 new request for 5 days stay in goa before 1 month
I got 1 email from park royal holiday they can provide only 2 days hotel stay. & they gave 1 option only but initially during time of purchase they said they will provide multiple option. They have taken money and cheated with me

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Sep 10, 2022

Complaint marked as Resolved

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Comments

J

Jagmeet Khaira

from Abohar, Punjab

Aug 26, 2022

Yes, surely the company is a huge scam...they wont give you the bookings or listen to you once you buy their membership...The procedure to book rooms is so hazardous...The agent or salesman who convinced you to buy the membership will say sir mera kaam to membership sale katna tha, aap booking ke liye letter main diye reservation number pe call karein if you have any issue...when you call on provided no. they say we are not from reservation department, we are from customer evcare, and if you ask them to let you talk to resrvation department, they say that there is only one number on which you have called...so you can't talk to reservation depatment...write an email only, , , , , this is how they keep on delaying yor booking, , , , then they will say rooms are not available on location we have asked...so on...so ...on..

never ever go for their membership/...worst company ever, , , , ,

Reply

Jagmeet Khaira's reply, Sep 10, 2022

Thanks to Divyanshi ma'am from Park royal holidays who is listening patiently to our issues and requests and she has promised to resolve our issues at the earliest. Really hope everything is sorted out soon.

K

KJR_86

Feb 26, 2023

Have your problem solved? I have been cheated by this company also. Let us unite and fight together. This is the best way to fight against this fraud. Pls reply.

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