Park Royal Holidays Pvt Ltd
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COMPLAINTS

Park Royal Holidays Pvt Ltd Complaints & Reviews

R
Rushiraj Jani
from Jamnagar, Gujarat
Jun 10, 2024
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not providing any international holidays booking

Address:B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
Website:www.parkroyalholidays.com

This company is engaging in fraudulent activities and has deceived its customers. I became a member in January 2024 and since then, I have been trying to book a 6-night/7-day international trip. From my initial booking request, I clearly stated that my travel dates and locations are flexible, and I requested a full 6-night/7-day international trip. However, in January 2024, their reservation team informed me that they would update me in March...
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sbhatia1805
from Delhi, Delhi
May 8, 2024
May 29, 2024
This thread was updated on May 29, 2024
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total fraud company. be aware!!!

Address:B2- 504 , Westgate Business bay, opposite andaz party Plot, Divyabhaskar Road , S.G Highway, Ahmedabad-15 +91-79 48984328
Website:www.parkroyalholidays.com

Membership ID: 12976 & 12984

I have been chasing these people from last 8 months and given them 8-10 options and every time they just make excuses of inventory full or allready booked.
Customer care department is of no use they won't even reply properly.

I will request everyone to not buy any services from ParkRoyalHolidays if you want your money to be safe.

I am going to take a legal...
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Vikas Dhull
May 8, 2024
Jun 9, 2024
This thread was updated on Jun 9, 2024
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Fraud company totally

Mainly, because of the last year purchase of membership of this company, till today thry have not booked any hotel, every time they tell me that the inventory is full. it’s totally fraud. Give me a suggestion why should I file a complaint?...
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Rushiraj Jani
from Jamnagar, Gujarat
May 6, 2024
Jun 9, 2024
This thread was updated on Jun 9, 2024
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Not providing Full 6N/7D International Holidays booking

Address:B2- 504, Divyabhaskar Road , S.G highway, Ahmedabad-15 India
Website:www.parkroyalholidays.com

Hello,

Client ID: 13359

I took membership of this company for the next 10 years. I purchased a membership plan in Jan'24 in Jamnagar. During the membership process, they promised to provide a complete 6N/7D international package for 2 adults and 2 children (below the age of 12 years). This was also mentioned in the welcome letter Also.

I made my first booking request in Jan'24, and the reservation...
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Sahilg764
from Ludhiana, Punjab
Apr 1, 2024
May 5, 2024
This thread was updated on May 5, 2024
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Fake promises and harrasing

I am really fed up from their services before that I already submitted complaints 3 times on your site and they request to post resolve with some negotiable promises bit again they garras me with their service I booked 1 day stay for family for may in March they said post before 45 days so I post accordingly and they said we gave you option in first week of April and now they said we have only 1 room foe 2 adults and without dinner even I...
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Rushiraj Jani
from Jamnagar, Gujarat
Feb 19, 2024
May 20, 2024
This thread was updated on May 20, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing booking and provide updated welcome letter.

Address:B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
Website:www.parkroyalholidays.com

Members ship I'd -13359
This company is fraudulent, pls don't buy a membership, they promise the best service and facilities before membership, after membership, they don't respond and don't provide a booking and their sales Manager Mr. Viraj and Executive Vandana not pick up call and resolve your query. Today i got information Mr. Viraj Already left the company.. This is how they treat their customer, i think they loot their customer...
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Rpsingh015
from Jalandhar, Punjab
Feb 2, 2024
Apr 30, 2024
This thread was updated on Apr 30, 2024
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Denied booking in tie up location

While taking the membership, the provided brochure had a lot of 5-star Hotels listed but while making the reservations, those locations were missing or the Hotels are non tied up now., ...

Is this any kind of joke on-going...here?

Please refund my amount, otherwise, I will take another path to recover the paid amount,...
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Rushiraj Jani
from Jamnagar, Gujarat
Jan 20, 2024
Jan 30, 2024
This thread was updated on Jan 30, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not provide any bookings and assistance

Address:B2- 504 , Westgate Business bay, opposite andaz party Plot, Divyabhaskar Road , S.G Highway, Ahmedabad-15
Website:www.parkroyalholidays.com

Members ship I'd -13359

This company is totally fraud, pls don't buy membership, they promise best service and facilities before membership, after membership they don't respond, also their sales manager Mr. Viraj and Ms Vandana stop pick up call after payment is done.

Pls don't buy ......
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Rushiraj Jani
from Jamnagar, Gujarat
Jan 20, 2024
Apr 30, 2024
This thread was updated on Apr 30, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding and sales executive stop pickup call

Address:B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
Website:www.parkroyalholidays.com

Members ship I'd -13359
This company is totally fraud, pls don't buy membership, they promise best service and facilities before membership, after membership they don't respond and don't provide booking and their sales Manager Mr. Viraj and Executive Vandana not pick up call and resolve your query.

Pls don't buy ...

I am planning to file complaint against this company for giving wrong promise during meeting...
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S
Jan 4, 2024
Jan 6, 2024
This thread was updated on Jan 6, 2024
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company did not provide booking

Address:Kaithal Haryana

Members ship I'd -12499
This company is totally fraud, pls don't buy membership, they promise best service and facilities before membership, after membership they don't respond and don't provide booking
Pls don't buy ......
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S
Jan 4, 2024
Jan 5, 2024
This thread was updated on Jan 5, 2024
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non sense behaviour by matin ,

Address:Kaithal haryana

Matin called me now, he talked me with attitude, why u submitted complaint, my experience is so bad with this company, I recommend all, don't purchase membership from this company, my membership I'd - Kavinder 12499...
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S
Jan 4, 2024
Jan 5, 2024
This thread was updated on Jan 5, 2024
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking not provide

Address:Kaithal , haryana

They don't provide booking, I took membership, but they don't respond and don't provide booking, I submitted 3rd time complaint, they promised last time that we will provide u best booking but now they don't respond, mantin, dhananjay where are u both .pls refund my payment, I can't run with u and ur company, so pls close my membership and refund my payment...
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joshi ashishkumar
Jan 2, 2024
Jan 3, 2024
This thread was updated on Jan 3, 2024
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking ragarding

Address:B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015

This fraud company does not take any membership because then hotels give cheap soup.and we will find a hotel in our time.please be alert this company...
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K
Kiranz6583
Dec 28, 2023
Jan 4, 2024
This thread was updated on Jan 4, 2024
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Complete Fraudster Company : NEVER FALL IN TRAP for the Sweet false offers

Address:B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
Website:www.parkroyalholidays.com

Hi

Membership id : 12882

I am writing to file a formal complaint against Park Royal Holidays Pvt Ltd, a complete fraudster company, for their deceptive and fraudulent practices as a provider of India+Asia + Europe membership services. On August 14th, 2023, I entered into a contractual agreement with this company, investing INR 3, 00, 000 for a membership that promised access to 5-star properties in both India,...
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Kiranz6583
Dec 28, 2023
Dec 30, 2023
This thread was updated on Dec 30, 2023
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Complete Fraudster Company - Complaint Against Asia + Europe Membership : NEVER FALL IN TRAP

Address:B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
Website:www.parkroyalholidays.com

Hi

Membership id :

I am writing to file a formal complaint against Park Royal Holidays Pvt Ltd, a complete fraudster company, for their deceptive and fraudulent practices as a provider of India+Asia + Europe membership services. On August 14th, 2023, I entered into a contractual agreement with this company, investing INR 3, 00, 000 for a membership that promised access to 5-star properties in both India, Asia...
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Jignesh081
from Pune, Maharashtra
Dec 23, 2023
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Fraud after taking 40000 not taking bookings.

Address:B2-504, Westgate Business Bay, Opp. Andaj Party Plot, S.G Highway, Ahmedabad, Gujarat - 380015
Website:www.parkroyalholidays.com

Hello,
My booking ID : 12249
E-mail: rathod.[protected]@gmail.com
I have booked my package with park royal on 25th dec 2022.

Package is will get 4-5* property I will get with breakfast and Dinner.

Till now I have requested many time but they never full fill my request.

If I request for 5 nights they provide 1 or 2 nights that is also with 3* or lover property also without dinner.br...
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Nirav Nakum
from Morbi, Gujarat
Dec 4, 2023
Apr 1, 2024
This thread was updated on Apr 1, 2024
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Not booking what we want

Address:B2- 504 , Westgate Business bay, opposite andaz party Plot, Divyabhaskar Road , S.G highway, Ahmedabad-15
Website:www.parkroyalholidays.com

Hi
My member id 11638
Nirav Nakum
I buy this park royal package in may 2022
I got 20 night but I not used any night till today
Now When I want to book goa for 6 night they say that only 2 night we can give
I three times mail ago but that time they said that you have book before 45 days
Always they try to cancel your trip u can't arrange at your convenient time...
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Jitendra00kumar
Dec 2, 2023
Dec 7, 2023
This thread was updated on Dec 7, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding booking of hotels in havelock and neil island

Website:[email protected]

Sir,
The company is providing fraud informations and they are not booking the hotels at havelock and neil island and denying to book the hotels by saying that we are not having any tie ups with the hotels in havelock and neil islands.

Sir when we have taken the membership they tols us that they will provide in all india but now they are denying for that.

Kindly book the hotels that date we have provided...
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Harish Baid
Nov 29, 2023
Dec 8, 2023
This thread was updated on Dec 8, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Still not resolve

It’s very big scam saal bhar sai hotel maang raha hu nai hai Gulmarg Sri nagar pahalgam mai only Srinagar hai Coorg wayand mai sirf Coorg hai customer care bolta hai reservation sai baat karo reservation bolta hai sales man sai baat karo Har baar new staff hota hai 6 night chayein to two star property lai lo sales team hamesha aapko achi achi hotel de dengi booking team kuch nai dengi customer care team bolti hai sales man sai lai lo ya...
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Rajat5757
from Paonta Sahib, Himachal Pradesh
Nov 16, 2023
Dec 23, 2023
This thread was updated on Dec 23, 2023
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Do not respond for bookings

Website:www.Parkroyalholidays.in

They took 42500 for 3 years membership but they do not provide rooms either they provide in some other nearby city and for only 1/2 no of days and this time they are not at all responding . This company is a fraud do not take their membership. . Better book from MMT or take any reputed company membership if you want peace of mind. I am going to file a case against them if other people are also fooled by them mail me at [protected]@gmail.com...
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Jaspal Lakha
Nov 16, 2023
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Booking not confirm

Address:Ahemabad

Try to book but no response...
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Sumitch123
from Mathura, Uttar Pradesh
Oct 30, 2023
Nov 7, 2023
This thread was updated on Nov 7, 2023
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60000 rs kafrod kia he compney ne

Address:B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015

Fraud compney he booking nai deti he me consumer court me fir karunga agar ab bhi inhone meri baat nai suni to ye last he meri taraf se...
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rahultrivedi
from Gurgaon, Haryana
Oct 28, 2023
Oct 30, 2023
This thread was updated on Oct 30, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding reservation

Address:Lucknow
Website:www.parkroyalholidays.com

I am also harassed as many others, I have given booking request in July for September last week but they denied by mailing they are sold out till October they mail us in August last month,
I again requested for booking for the month of December and again on October last week they mail that they are sold out till January 2024 even the confirmation call was also received for the booking,
They are cheating the customer on the...
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VIJAY sharma 0007
Oct 23, 2023
Oct 30, 2023
This thread was updated on Oct 30, 2023
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Fraud company do not give him money,

ये एक फ्रॉड कॉम्पनी है, आप कोई भी इसके झासे मे मत आना, पिछली बार भी मेने इनकी शिकायत की थी।उस समय इन्होंने मुझे फोन करके काफी हाथ पाव जोड़कर कॉम्पलैन वापस लेने के लिए मना लिया,...
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Sahilg764
from Ludhiana, Punjab
Oct 20, 2023
Oct 28, 2023
This thread was updated on Oct 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent and fake promises and harrasing again

I am being harrased and fraudulent by park royal holidays they promise to give me booking
When they give me 1st booking they did so many issues and when I submitted for 2nd booking they again create issue so I did complaint on this site and due to that site they gave me booking and this time again I submitted request for 2 rooms they deny and assure for 1 room I agreed with bfast and dinner then they deny for dinner again so I am...
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ANURAG TAK
Oct 12, 2023
Oct 29, 2023
This thread was updated on Oct 29, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3months advance booking still not providing room

Address:Park royal holidays pvt ltdm Ahmedveabaad

I have taken 3 years holiday package, before taking package whether they will provide room on new year weekend, i have sent booking details just after taking package in september, as per company policy you have inform atleast 45days earlier for peak season. Intially i have recieved mail you have to have pay 2500rs per night per person for gala dinner, my package already includes dinner still they want me to pay to 5000 per night for dinner....
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Ramkrishna padia
Sep 27, 2023
Sep 28, 2023
This thread was updated on Sep 28, 2023
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Cheated Rs 50000

Address:Ahmedabad

They have cheated me. Have taken 50000 and not giving us any booking. I need my hard earned money back....
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Rani Padia
from Jharsuguda, Odisha
Sep 27, 2023
Sep 29, 2023
This thread was updated on Sep 29, 2023
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Asked me to click resolve but has not given voucher

Membership is : 12765
I filed a complaint and got a call from Mr Dhananjay, he assured that he will resolve the issue and ask me to take the complaint back . I took the complaint back and was about to get the voucher on 26th sept’23 .
But there is no reply from the team and now Mr Dhananjay is also not answering the call …
someone else picked the call and started misbehaving.
After making multiple calls, got...
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rkapila50
Sep 25, 2023
Oct 28, 2023
This thread was updated on Oct 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud with me by Vishal and muskaan

It is to infoem you that vishal and muskaan promised me to give confirmation of my membership as well as hotel booking ie Ramada plaza mumbai on Saturday ie 23/9/23 itself. But after receiving 59000/- through upi Vishal simply started avoiding my calls and till now he hasn't picked up any of my call and not even replied to any of my messages. Muskaan is also making fool of me and played fraud with me.
I strongly suggest everyone, not...
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Rpsingh015
from Jalandhar, Punjab
Sep 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Experience

Membership NUMBER 12868

I was given 3 star Hotel to stay in AMR, instead 4 or 5 star in the city.

Dirty room, VERY poor Service in the Hotel.

The worst part, the Park Royal Holidays did not pay the room charges to the Hotel & the Hotel was keep insulting/embarrassing me in front of the other Guests to reach out the Travel agent to settle the amount before check out.

I tried...
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