[Resolved] Parle — parle monaco/200gm pack one piece biscuit have vehicle oil mark on it | |||||
Surve 662 / 1+2 uma flat no 201, bibvewadi Pune-411037. Mob : [protected] 25, sep-2017 Parle manufacture team Vehicle oil mark Parle consumer cell care team Mumbai 400057 Dear parleji On 02/09/2017 bought parle biscuit :monaco batch no. Sp 1c p i /net wt 200 gm/rs - 25/pcked 01092017 made this purchase at d'mart, satara road on dated 17/09/2017 Unfortunately, your product has un hygenic because we have found on one picec of biscuit patch mark of vehical oil on it (It must be a shut down conveyor or maintenance activity done on same conveyor line). To resolve the problem, enclosed are copies 1. Wrapper of package and 2. Piece of biscuit which having a oil mark I look forward to your reply and a resolution of the matter Please contact me at the above address or by phone Pl find attachment Sincerely, Shinde mohan krishna [protected] Was this information helpful? | |||||
Oct 28, 2017 Complaint marked as Resolved Parle customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 Parle Customer Care's response Kindly contact our customer care for more assistance as the details mentioned on the product packet
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 5 Comments | |||||
Comments
I'm purchase biscuit packet, parle bake smith, marie. Rs 18 cash back print, but scan not done, so cash unable to add. Please resolve and inform.
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Reply
Dear Shinde Mohan Krishna, Your complaint requires inspection by regulatory authorities to verify and take action against the manufacturer / distributor as the case may be. Please file complaint with your area District Designated Officer (Food Safety) for resolving the issue. Dept / Manufacturer will respond only if you directly contact them rather than posting in public forums.
I also didn't find any coupon code inside hide and seek biscuits which mention about free 15 cashback.Its really very bad strategy to make themselves in higher sales and never expected from such companies.It is unsatisfactory.
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