[Resolved] Parveen Travels — behavior to the customer
Bibinush biju on Jan 18, 2019
The bus driver and his co associate were shouting at us for being late while the bus stopped for dinner. Such poor service provided by your company. The driver was so harsh at us and we never felt like travelling in the bus till chennai. I hope you look into the matter and make necessary decisions. And also the lights were switched on till 8pm. It was so much disturbing that we couldn't sleep. Such a poor experience with your travels.
Bus info :- trivandrum to chennai bus. (3:30 bus from kazhakootam, trivandrum)
Complaint marked as Resolved Feb 22, 2019
[Jan 18, 2019] Parveen Travels customer support has been notified about the posted complaint.
Verified SupportParveen Travels Customer Care's response, Jan 22, 2019
We regret for the inconvenience caused.
Thanks for bringing the complaint to our notice.
We would like to inform you that, same complaint has been forwarded to the concern team and we will be taking appropriate action on the same.
Thanks for choosing Parveen Travels.
For any further assistance, please feel free to contact our customer service on below given contact numbers.
Thanks & Regards,
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