Parveen Travels — customer complaint regarding the bus travel

Address:

Coimbatore, Tamil Nadu, 641023

Hi Paytm,

Paytm booking ID: [protected]

Yesterday I booked the ticket from Chennai to Coimbatore. I got the contact number of Parveen Travels from Paytm after the booking. When I contacted them through phone yesterday no one attended the call. I was standing in the road nearly one hour for the bus without knowing the bus number and no information from Parveen travels. And also I have contacted Paytm customer care they also gave many number and no one attending the call.

Finally bus arrived and when I asked them for a reason why you didn’t provide the contact number and bus vehicle number the driver in the bus was behaving very badly, so really felt very very bad as a common man and Paytm needs to provide a valid reason on this.

Thanks in advance