Parveen Travels — Parveen express bangalore electronic items damaged heavily due to the careless behaviour of parveen madiwala agent mani

Address:	Bangalore, Karnataka
Website:	www.parveenexpress.com

Parcels (Booked on 2.4.16) of household items sent from banglore madiwala to ambasamudram tirunelveli. Received the parcels (7.4.16) in pathetic condition especially electronic goods ifb washing machine, bpl fridge and bpl colour tv.

These items were not packed and arrived without boxes eventhough we gave the boxes for washing machine, tv and fridge. Fridge and tv are completely broken. Washing machine received in bad condition and not working with missng knob and lowerpart. Other goods like cot, tea poi are received with legs broken.

We have paid the booking charge of rs.4000 and rs.500 (Not in bill for packing charges) as asked by mani[protected] in parveen travels madiwala bangalore. We had told him so many times to pack the goods well. He didnt pack in front o[censored]s and told he will pack everything in bomanahalli office.

We received the parcel in naked condition, the booking numbers are written in washing machine and fridge (Photos attached in mail). This proves you the items were not packed.

We need refund and claim for the damaged items.

We had sent a mail to [protected]@ptexpresslines.com and following up by phone calls. But no actions and no proper response.