Passport Office Ghaziabad — Pending Police report verification at RPO

My passport status is stuck at this position for about 2 months now. "Police Verification Report for passport application is under review at the Regional Passport Office. Passport will be dispatched after Police Verification Report is found clear, subject to granting. The applicant would receive an sms/e-mail once the passport is dispatched".
I have contacted customer care and they suggest to call RPO Ghaziabad I have been trying to call from 2-3 weeks. I have written 2 emails as well but no communication and solution has been provided. Please help me get passport as early possible.
File Number: GZ04C[protected]
DOB : 06/03/1997
Name: Jatin kumar verma.