Dear Sir/Madam,
I had applied for a fresh passport online with ARN # 20-[protected] and paid the required passport fee, post that booked an appointment for document verification with appointment ID: [protected] for 27th Jan 2021 at 10:30 AM IST Agra PSK.
For the same, I had received a text message as well on my cell phone however now the appointment status is showing cancelled.
To know the appointment cancelation reason I have sent an email to RPO Ghaziabad at rpo.[protected]@mea.gov.in, but not received any response post multiple follow ups.
I would request you to please have a look on this issue and try to resolve it asap.
Please find attached screenshot.
Regards,
Zeeshan
My File number..GZ[protected]
My application was received at POPSK, Saharanpur on 19/01/2021. After that Police Verification was done. Since then, the status of my application is 'Police Verification Report for passport application is under review at the Regional Passport Office. The passport will be dispatched after the Police Verification Report is found clear. The applicant would receive a sms/e-mail once the passport is dispatched.'
I have called customer care many times but I was unable to talk to the operator. I would like to know about the cause of the delay.