Passport Office Ghaziabad — two times penalty to closure of passport application

Address:	Ghaziabad, Uttar Pradesh, 201010
Website:	www.passportindia.gov.in

Hi,
I applied for passport in january 2017 as a student. That time i was searching a job. So police's verification couldn't done. Because i was not available on my permanent address at the time of verification so they charged 500/- penalty to close the gzbp[protected] file. And gave passport application closure letter which i attach with this mail.
I apply for a fresh passport as employee in august 2017. At the timing of documents verification they asked me again to have to pay penalty because your previous file verification was not done and you were not living at your address. While i clarified this to them at the closure of previous file. Now they forced me to pay the 5000/- penalty for same again. I am not getting why they charged me again. But i had to pay the penalty because i really need a passport for my career. I want to know why they charged again and want to get my money back. Please suggest what should i do now.
Please find attached images with this mail.